Sales Representative Customer
Resume:
PENNY DRUMM
Weston, WI *****
E-mail: **********@*****.***
SUMMARY
Detail oriented, experienced buyer with strong negotiating and
organizational skills. Particularly effective at finding innovative
solutions, training and development of process documents.
. Purchasing
. Negotiating
. Materials Management
. Training
PROFESSIONAL EXPERIENCE
ASPIRUS HOME MEDICAL EQUIPMENT, Wausau, Wisconsin
2010 to present
A non-profit Durable Medical Equipment arm of Aspirus Hospital
Materials Manager (2010 to present)
. Developed a cycle count program to reduce inventory.
. Developed par levels for inventory.
. Developed a physical inventory program.
. Streamlined the purchasing process to utilize contracts already in
place.
. Developed the process for purchasing on Fastrack.
. Established best practices for purchasing.
. Implemented change in attitude for department with regards to the need
for inventory. Instilled a need vs. want mentality.
. Handled quality problems and product recalls effectively and timely
reducing the potential negative impact on customer's safety.
. Processed invoices in a timely manner to ensure prompt payments for
supplies.
GREENHECK FAN CORPORATION, Schofield, Wisconsin 2000 to 2009
A $500 million manufacturer of air movement and control equipment.
Buyer (2005-2009)
. Saved the company $1 million by reducing inventory of specific
ventilation parts over 18 month period. This was accomplished by
evaluating stock levels, negotiating with supplier and working with
engineering to utilize excess inventory.
. Negotiated pricing and lead time with suppliers, thus saving the
company money.
. Trained employees on new ERP system (SAP), including writing
procedures. Participated on the implementation team.
. Teamed with other departments to coordinate new product launches.
This process involved manufacturing, engineering, marketing and
suppliers.
. Trained new purchasing employees on SAP system.
. Developed procedures for standard work practices for SAP system for
Purchasing department.
. Ordered product as needed to support production for just-in-time
delivery.
. Notified production and sales of potential delivery issues to
alleviate customer dissatisfaction.
. Evaluated stock levels on consistent basis to maintain correct
inventory levels. This was based on current usage and supplier lead
time.
. Reconciled payment issues with Accounts Payable to assure timely
payments.
. Processed orders accurately in a timely fashion.
Purchasing Assistant (2003-2005)
. Ordered product as needed to support production for just-in-time
delivery.
. Notified production and sales of potential delivery issues to
alleviate customer dissatisfaction.
. Processed orders accurately in a timely fashion.
Order Processor (2000-2003)
. Processed orders accurately in a timely fashion.
. Notified customer of any potential delivery issues to alleviate
dissatisfaction; offering solutions when possible.
KOLBE AND KOLBE MILLWORK, Wausau, Wisconsin 1996-2000
A custom window and door manufacturer.
Production Control Clerk (1998-2000)
. Processed in production order changes and produced new shop floor
paperwork.
. Created shipping paperwork.
. Created NAFTA export paperwork for trucks going to Canada.
. Created paperwork to handle damaged shipments, creating orders to get
replacements to customers as quickly as possible.
Inside Sales Representative (1997)
. Answered customer calls and assisted with technical questions.
. Processed orders accurately in a timely fashion.
. Notified customer of any potential delivery issues to alleviate
dissatisfaction; offering solutions when possible.
EDUCATION
B.S., General Studies
University of Wisconsin Stevens Point, Stevens Point, WI 2004
M.S., Operations and Supply Management
University of Wisconsin Stout currently enrolled
PROFESSIONAL DEVELOPMENT
Bridge Building Negotiations, University of Wisconsin Stevens Point, Dr.
Becky Stewart-Gross March 2008
Advanced Bridge Building Negotiations, University of Wisconsin Stevens
Point, Dr. Becky Stewart-Gross
May 2008
APICS Basics of Supply Chain Management
2007
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