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Customer Service Manager

Location:
Lakeland, FL
Salary:
12.50
Posted:
September 12, 2014

Contact this candidate

Resume:

Cindy Charbonneau

**** ******** ****** ****

Lakeland, Florida 33805

863-***-****

***********@***.***

Goal:

A long term position with a strong team that can capitalize on high work ethics and a sense of urgency.

Applicant:

I am a hard working individual with 20+ years of experience both as a leader and team member in fast paced time

sensitive environments.

My qualifications are in the customer service and management fields.

Edgewood Mini Storage

Lakeland, Florida

7/14 to Present

Leasing Agent

Customer Service

Data Entry

Daily bank deposits

Showing potential customers the correct size storage unit for their needs

U Haul Moving & Storage of Lake Wales

Lake Wales, Florida

6/1/12 to 5/25/14

Storage Center Manager

Customer Service

Collections

Contract for rental equipment, i.e. trucks, dollies etc.

Contracts for rental spaces

Minor maintenance of facility

Maintain building and grounds cleanliness

WebSelfStorage program used

Outlook Express, Internet Explorer and Microsoft Word literate

Making positive decisions on collections, rental contracts and disputes.

Reason for leaving: relocate to be closer to elderly mother.

Century Storage (Century Companies)

Lake Wales, Florida

2/15/08 5/31/12

Facility Manager

Customer Service

Collection & posting of rent monies

Collection calls

Daily bank deposits

Showing storage vacancies

Minor maintenance to facility

Maintain building and grounds cleanliness

Domico program used

Outlook Express, Microsoft word and internet literate

Reason for leaving: Sold to U Haul

A&M Properties, LLC (part of Century Companies)

Winter Haven, Florida

1/3/03 2/14/08

Property Manager

Customer Service

Managed an 89 unit family apartment community

Collection of rental monies

Rentroll2000 program used

Showing of vacancies

Preparing and execution of tenant/landlord leases

Understanding of Tenant/Landlord Laws in state of Florida

Daily bank deposits

Handling tenant issues to include work orders and complaints

Collections calls

Eviction process (handing the correct information and/or reports to corporate office)

Eviction finalizations

Scheduling and checking in venders

Inspections of work orders and make readies

Reason for leaving: Sold (stayed with company)

Checkers Restaurant

Lakeland, Florida

11/98 2/99

Associate

Customer service

Fry cook

Drive up window

Reason for leaving: sick child

Walmart

Plant City, Florida

8/98 11/98

Associate

Customer Service

Check out clerk

Merchandiser

Stocker

Reason for leaving: Better job opportunity (possible management)

Toys R Us, INC

Lakeland, Florida

6/98 10/98

Associate

Customer Service

Cashier

Merchandiser

Stocker

Reason for leaving: Better job opportunity

KB Toys, INC

Lakeland, Florida

11/95 6/98

Assistant Manager

Customer Service

Money handling

Cashier

Scheduling of staff

Daily bank deposits

Night stock manager for staff of 5

Reason for leaving: Better opportunity



Contact this candidate