Manager Staff

ADRIENNE WASHINGTON-HARRIS

***************@*****.***

614-***-**** mobile

An Affordable Housing Compliance and Property Management Specialist

Education

Ohio State University

Bachelors of Arts and Science

Majors: Journalism and Communications

Professional Certification

Registered in Apartment Management (RAM) - National Associated

Builders and Owners (NABO)

Tax Credit Compliance System (TaCCs) - Quadel Consulting

Assisted Housing Manager (AHM) - Quadel Consulting

Specialist in Housing Credit Management (SHCM) - NAHMA

Professional Experience

Title: Regional Compliance Manager (New York

City Region)

Employer: WinnResidential

Location: Bronx, New York

Dates of Employment: October 2011 - current

. Disseminate applicable Federal, State and local housing rules and

regulations as it pertains to properties with the New York City

Portfolio to Property Managers, Occupancy/Recertification Specialist

and the Leasing department.

. Facilitate and conduct work-related training for site staff and

oversee their participation.

. Stay up-to-date with all company policies and procedures distributed

by the Regulatory Compliance Department and work with the VP of

Administration and the Director of Compliance creating, updating and

implementing new policies.

. Distribute all information to appropriate staff.

. Approve and/or arrange for a network of approvals for all required

paperwork for move-ins / move-outs / renewals /certifications

. Ensure that wait lists, both internal and external, are maintained

appropriately at all sites.

. Perform regular audits of site files to ensure compliance - both

scheduled and unscheduled for properties with Section 42/HUD Project-

Based S8 and HOME funds.

. Attend all agency audits of sites within the region and act as the

point person for providing answers and appropriate supporting

paperwork for any issues discovered. Including following-up training

of site staff

. Train appropriate site staff, including new hires, on corporate

policies and procedures dealing with compliance.

. Oversee the TRACS transmission, Handle 504 Reasonable Accommodations

Requests, and handle all correspondence with the Contract

Administrator (CGI)

. Work with NYC Housing Development Company (HDC), NYC Housing

Preservation and Development (HPD), The Department of Housing and

Urban Development (HUD), Enterprise, Local Initiatives Support

Corporation (LISC-NEF), NYS Division of Housing and Community Renewal

(DHCR) and NYS Housing Finance Agency in submitting compliance reports

for New York City Properties in the portfolio

Title: Property Manager

Employer: Linden Plaza Development Corp

Location: Brooklyn, New York

Dates of Employment: May 2010 - October 2011

. Handled all aspects of resolving building violations, including

submitting paperwork to DOB (NYC Dept. of Buidlings)

. Insured timely and accurate reporting of LIHTC files and HUD 236

(Mitchell-Lama) files for over 1525 units

. Processed initial certifications & re-certifications for LIHTC, HUD 236

and HOME unit Tenants

. Handled and coordinated all building and unit repairs with contractors

and in-house maintenance staff for Section 8 HQS (Housing Quality

Standard) Inspections/Coordinate & monitor repairs for HQS

violations/Submit CCR (Certified Certificate of Repairs) to HPD/NYCHA

. Addressed and resolved tenant complaints and issues

. Provided leadership to staff in creating a positive living environment

for residents, including responding to resident requests in a timely and

professional manner

. Corresponded with Tenant Association (TA), Vice-Presidents, President and

Owners

. Responsible for the timely implementation of all aspects of the occupancy

cycle, inclusive of unit inspections, apartment availability,

interviewing of clients, required documentation and certification and

tenant selection

. Insured proper maintenance of the facility and compliance with fire

safety and sanitation regulations

. Supervised Staff of 60, including, Maintenance Director, Superintendent,

Recertification Dept., Rental Dept., Security and front desk staff

. Directly responsible for processing New Hires paperwork/Annual Employee

Evaluations/Employee /Write-ups/Termination

. Distributed and processed Income Affidavits for market rate tenants

annually and transmit to the Department of Housing Preservation and

Development (HPD)

. Reconciled tenant accounts, reverse, & input charges, i.e., legal fees,

parking, adjustments for HAP (HPD/NYCHA Section 8) payments, etc.

. Commenced legal actions for holdovers and non-payment and correspond with

attorneys and represent the property as the management agent in Housing

Court.

Title: Property Manager (Housing Coordinator)

Employer: POP Management Corp. (Affiliate of Catholic

Charities)

Location: Brooklyn, New York

Dates of Employment: April 2006 - April 2010

. Provided for the continued provision of qualitative services to

residents living in POP managed HUD 202/LIHTC senior and disabled housing

buildings

. Insured that all necessary reports are submitted in a timely manner

. Participated in preparation of and actively monitor annual building

budgets and respond to variances in income and/or expenses upon review of

fiscal reports

. Insured timely and accurate reporting of LIHTC files and HUD 202 files

for over 148 tenant

. Handled and coordinate all building and unit repairs with contractors

. Addressed and solve all tenant complaints and issues

. Produced punch list for construction items not addressed or completed

during renovation of buildings managed

. Facilitated tenant council meetings

. Responsible for the timely implementation of all aspects of the occupancy

cycle, inclusive of unit inspections, apartment availability,

interviewing of clients, required documentation and certification and

tenant selection

. Insured proper maintenance of the facility and compliance with fire

safety and sanitation regulations

. Supervised Property Managers, Social Services staff, Superintendents,

Porter, Handyman and Office Assistants and Volunteers

. Assisedt in the development for response to HUD Management Reviews in

coordination with Property Manager and Central Administration

Title: Property Manager

Employer: Clinton Housing Development Company

Location: New York, New York

Dates of Employment: November 2001 - March 2006

. Produced monthly DHS vacancy reports and handle ECB violations for

buildings under my management

. Developed and responded to correspondence with investors of properties to

insure tax-credit compliance and funding

. Conducted and managed tenant-screening process from open house to move-

in.

. Prepared lease agreements and low-income lease riders when applicable.

. Processed building maintenance and repair schedules and projects, as well

as, hire contractors to complete building maintenance and repairs

including obtaining bids, writing purchase orders, and verifying

completion of assigned work.

. Reviewed rent arrears and coordinate rent recovery planning and

procedure.

. Processed annual certification for tax-credit units.

. Provided day-to-day supervision of building superintendents and front

desk staff to insure client satisfaction and prompt resolution to

building issues.

References Available Upon Request

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