Alice M. Brown
**** *********, ********, ** ***** * 281-***-****
Areas of Strength: Objective
Good communication skills To enhance my working capacities, professional skills, business efficiencies and to serve my
Analytical problem solver organization in best possible way with sheer determination and commitment.
Skilled in computers
Proficient writing skills Summary of Qualifications
Good interpersonal skills
Presentation skills Over 15 years of experience in providing office administrative and clerical support. Skilled
Marketing in Microsoft Office applications utilizing Sharepoint, Live Meeting, Instant Messaging, W ord,
Excel, PowerPoint, Outlook and Microsoft Access applications. Other software applications
are Lotus Notes, Visio Professional and Adobe Acrobat Professional. Accustomed to meeting
tight deadlines. Good telephone, filing, interpersonal and organizational skills. Over three
Training: years of Ergonomic skills in implementing evaluation assessments in the workplace.
Education
Microsoft Office:
Word, Outlook, Excel &
PowerPoint Jackson Hewitt Tax Service - 1993-1995: Tax Course, Houston, TX
Live-Meeting Houston Community College - 1988 - 1990:
Lotus Notes Business Mgmt. Business English & Word-Processing Skills.
Visio
Adobe Print Shop
Work Experience
Adobe Acrobat
Ergonomics
Turbo Tax for Home & Responsible for training new Administrative Staff.
Business Assisted in handling client inquiries and complaints; and ensured prioritizing client care.
Accounting: Served as an Ergonomist for a staff of 20 employees.
QuickBooks Premier Plus
Provided mailing, binding, power point presentations, filing, faxing, ordering
Nonprofit Edition 2010-2013
supplies, and emailing.
Stood-In for Senior Staff Administrator in supporting work requests for the department.
Supervised and coordinated duties for office education students.
Setup on-boarding for new-hire employees in creating badge requests, establishing LAN
Volunteer Experience: ID for network access, issuing computers and setting up office space, etc.
Assisted Safety Team Floor Coordinator in preventing safety hazards for personnel.
George R. Brown Conv. Ctr. Assisted in handling projects and problem solving/decision making.
Feed the Hungry Participant Interacted professionally with all levels of staff and outside business contacts.
Non-Profit Organization Coordinated domestic and international travel arrangements. Process Visas & Passports.
Lead Secretary
Scheduled and organized large monthly departmental meetings.
Prepared letters, reports, memos, meeting minutes.
Responsible for ordering departmental office supplies using Ariba eSpeed -Buy System.
Assisted employees with monthly expense reporting.
Maintained daily calendar updates and appointment schedules for supervisors.
Received and route incoming and outgoing mail.
Organized and maintain confidential files, reports, and other correspondence.
Fire Warden Coordinator.
Employers
July 2004 – February 2014
ExxonMobil / Kelly Services, Houston, TX
February 2011 – March 2013
Sharlotte Felix Properties, Rosharon, TX
July 1998 – September 1999
Texaco Oil / Primary Services, Houston, TX