MARIO G. SALAZAR
SUNNYVALE, CALIFORNIA, 94086
*******.*****.*@*****.***
CAREER OBJECTIVE
I am a Business Information Management student seeking a new opportunity that will coincide with my
educational studies, where I can apply my current knowledge, and where those skills will be utilized towards
continued growth and advancement.
SKILLS SUMMARY
• Military trained Operating Systems as well as Microsoft and
• Ability to execute on given instructions Oracle software
• •
Great communication and listening skills Experience working with hospital and insurance
• Fluent in English and Spanish credit recovery systems such as Epic and CBAS
• •
Time management and organizational skills Some knowledge in using HTML and CSS for
• Great leadership skills and exhibit good web development
•
judgment Property accounting experience
• •
Works well in collaboration with others Reliable and a keen eye to detail
• •
Strong in many subject areas Fast learner
• Hard-working and productive
• Experience with Windows and Linux
PROFESSIONAL EXPERIENCE
Xerox Business Services, CDR Associates Menlo Park, California
Credit Balance Recovery Analyst at Lucile Packard Children’s Hospital June 2014 -
present
• Use Epic systems in order to find problem areas in accounts with undistributed payments or credit balances
• Utilize revenue cycle management technology such as ZirMed and HealthLogic in order to conduct research
of Explanation of Benefits
• Effectively communicate in a team environment with billing and payments posting departments to properly
investigate errors on Epic systems
• Daily use of Outlook, Access, Excel, Word, and Lync (sometimes in a Citrix environment) in order to
perform daily communications and reporting tasks
• Ensure the safekeeping of company issued laptop and portable scanner
Have provided insight and incorporated new methods into the analysis of accounts with credit
balances in order to be more efficient while working the accounts
Best Buy San Jose, California
Geek Squad Advanced Repair Agent/Sales Consultant June 2013 – present
• Install software and hardware for clients and educate them of the features
• Provide advice to clients in regards to repairs
• Troubleshoot and repair devices while sometimes using software and recovery environments
• Perform technical research in order to successfully repair devices with known issues
• Use systems such as NOVA and STAR in order to provide repair updates to clients
• Perform daily shipping and receiving responsibilities to send devices to service centers
• Build rapport with client by utilizing proficient communication, and use selling skills to successfully
process transactions using POS systems, BEAST systems or Order Management Systems
High performing salesperson in revenue, protection plans, customer satisfaction and financial
services
641 IRIS AVENUE APARTMENT 27 SUNNYVALE, CALIFORNIA 94086 408-***-**** *******.*****.*@*****.***
Marine Corps San Jose, California
Lance Corporal/Fire Team Leader/Supply Administration and Operations Clerk October 2012 – present
• Lead Marines towards the swift completion of missions
• Ensure Marines in Fire Team and Squad of equal or lower rank are informed and prepared for missions at
hand as well as future missions
• Aid Marines by providing Career and Educational counseling
• Utilize Oracle eBusiness Suite (GCSS-MC) to perform daily tasks
• Multimedia data entry
• Scanning and retrieval systems functions
• Perform technical research functions for customer inquiries, in addition to requisition and procurement
processing
• Maintain and prepare necessary accounting and supply records
• Take timely action to ensure corrective action of problem areas
• Solve data output interpretation problems or contact appropriate sources to resolve questionable areas
Successfully completed Marine Corps boot camp, Marine Combat Training (MCT), and Military
Occupational School (MOS) training, as well as monthly training for occupation
Have received excellent Proficiency and Conduct marks throughout career and have also acquired
leadership roles
EDUCATION
DE ANZA COLLEGE Cupertino, California
AS-T, Business, Concentration in Management Information Systems, Graduation Date: June 2016
• Will be transferring to UC Irvine to pursue a B.S. degree in Business Information Management
• Self-driven student with excellent academic transcript
• Dean’s List 2013 to current
MARINE CORPS GROUND SUPPLY SCHOOL Camp Johnson, North Carolina
Feb 2013-Apr 2013
• Graduated 2nd in class out of 40
• Learned the fundamentals of the 3043 MOS (Supply Administration and Operations)
• Obtained knowledge on how to utilize oracle systems to perform daily tasks
• Learned essentials of property accounting
FEATHER RIVER COLLEGE Quincy, California
Completed coursework towards General Education, Feb 2011
• Sojourn to the Past Experience
• Landmarks of Civil Rights course
FREMONT HIGH SCHOOL Sunnyvale, California
High School Diploma, Jun 2012
• Received Class of 1952 Scholarship for academic achievement
• Honor Roll Student
• Western Association of Schools and Colleges - Focus On Learning Group student ambassador (Carlmont
High School)
• President of Youth Advisory Council at School After School for Successful Youth at Jobtrain
• Member of the National Society of High School Scholars
• Participated in Fremont Firebirds baseball team
REFERENCES
• References available upon request
641 IRIS AVENUE APARTMENT 27 SUNNYVALE, CALIFORNIA 94086 408-***-**** *******.*****.*@*****.***