Customer Service Human Resources
Resume:
Adriana Guzman
Mississauga, Ontario L5M 6S6
*********@****.***
OBJECTIVE
Looking for a customer service position where I can, contribute my formal education, professional
experience and communication skills in a fast paced and rewarding environment.
SKILLS SUMMARY
Strong communication skills, both verbally and written.
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Proficient in all Microsoft Office programs including MS Excel, Word, Outlook and Powerpoint, as
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well as competency with H.R.I.S., Super HR and E Recruiter
Experience with advanced functions in Microsoft Excel(Pivot tables, If statements, ect)
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Strong interpersonal and problem solving skills developed through serving in fast paced, high stress
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environment
Consistently produces high quality and timely results in high pressure and dynamic situations
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Demonstrated ability to work within a team environment, with minimal supervision or independently
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Effective team player meeting both team and personal goals
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Excellent attention to detail.
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Proven ability to engage guests and clients, be a proactive thinker, and anticipate the needs and wants
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of valued guests
Excellent interpersonal, communication, organization awareness and public relations skills
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Experienced with daily cash transactions and balance of registers
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Pursuing CHRP designation
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.
Fluent in Spanish
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EMPLOYMENT HISTORY
Cashier
Wal Mart May 2012 Present
Trained all new hires on policy, procedures and daily operations
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Deals with handling money on regular basis
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Always interacting with customers
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Able to work in a fast paced environment
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Work under pressure
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Responsible for counting registers before and after shifts
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Adriana Guzman
3235 Carabella Way
Mississauga, Ontario L5M 6S6
*********@****.***
EMPLOYMENT HISTORY continued
Professional Warehouse Demonstrator
Instore Focus February 2009 July 2011
Introduce products to customers
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Deal with clothing and handling food products
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Responsible for the organization of products
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Always on a fast pace demonstrating products and distributing samples
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Interacting with customers regularly
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Convincing shoppers to purchase a product
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Cashier/Pizza Maker
Mamma’s Pizza February 2009 May 2010
Prepared food products in a healthy and safe manner while following guidelines
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Interacted with customers on a daily bases
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Experienced with handling cash, debit/credit, gift card, and coupon transactions on till
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Dependable for opening, closing, and cleaning duties on a daily basis
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EDUCATION
Human Resources Strategy and Technology
Bachelor of Commerce Degree
Seneca College of Applied Arts and Technology September 2011 Present
Anticipated Graduation: April 2015
Courses taken:
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VOLUNTEER EXPERIENCE
Camp Leaders
Planet Kids Summer Camp July 2010 August 2010
Lead and interacted with children through camp activities
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Assisted teachers with organizing and planning activities
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Prepared and cleaned up activity areas
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References available upon request
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Contact this candidate