Customer Service Manager
Resume:
Julia L. Bowers
Milford, CT ****0
*********@*******.****.***
www.linkedin.com/pub/julia-bowers/7b/5b/928/
EDUCATION
Bachelor of Business Administration, Major: Accounting, Minor: Business, May 2014
Western Connecticut State University, Danbury, CT
Ancell School of Business
Graduated with over 150 credits
Graduated in Honors Society
Associate of Science Degree, Major: Accounting, May 2012
Housatonic Community College, Bridgeport, CT
Self-financed 100% of college expenses through employment with 2 jobs: one full time and one part time
Related Courses: Business Law I&II, Commercial Law, Constitutional Law, Criminal Justice, Evidence Law, Crime Scene
Investigation, Fraud Examination, Strategic Management, Operations Management, Advanced Taxation, Business Valuation,
Financial Accounting, Managerial Accounting, Accounting Software Applications, Federal Taxation, Cost Accounting,
Auditing, Consolidation Government Non for Profit Accounting, Intermediate Accounting I – III
SKILLS
• Proficient case briefing and legal researching skills
• Proficient with Checkpoint and Tax Research
• Bookkeeping, End-of-Period Closing Process, Financial Statements, Budgeting, Bank Reconciliations, and Financial
Analysis
• Thorough understanding of accounting cycle and general ledger and capable of making journal entries and month-
and year-end closings.
• Proficient understanding/use of GAAP
• Trained in use of MS Office Suite 2010. Advanced in accounting functions of MS Excel and Access.
• Proficient with QuickBooks, Sage50 Accounting, ADP, ADP Run, Paychex, ExpensePoint, and ProTax
• Experience in bookkeeping; accounting; payroll; clerical and administration tasks
• Experience with Receivables; Payables; and Expense Reports; Bank Recs; Journal Entries; Tax Returns
• Capable of working well with teams. Lead and/or took part in multiple major group presentations.
PROFESSIONAL DEVELOPMENT
• Student Pledge of Connecticut Society of Certified Public Accountant - Statewide professional membership
association for present and future CPAs.
• Student Affiliate Member of AICPA- Non-profit professional organization of certified public accountants in United
States.
• Member of Global Who’s Who- Premier networking organization for distinguished professionals
• Member of Ancell Alumni Mentor Program
• Student Member of American Bar Association
• Member of National Honors Society
• Member of National Society of Leadership and Success
EXPERIENCE
November 2013 – August 2014, Administration Assistant, John M. Stanise, CPA, PC, Stamford CT
• Financial Statement Analysis
• Maintaining correct reports or records
• Organizing and storing data
• Journal Entries
• Bookkeeping for Clients
• Recommended improvements for how Accounts Receivables/Payables were handled saving thousands of dollars in
first week
• Organized and worked with head accountant in higher efficient bookkeeping/accounting system for clients
• Administered Payroll using ADP and ADP Run
• Reviewed Expense Reports and generated User Data Analysis and Category Analysis Reports using ExpensePoint
• Credit Card Breakouts
• Prepped, researched and completed individual and corporate tax returns at both the Federal and State level (including
Connecticut, Maryland, New York, New Jersey, Massachusetts, Rhode Island and many others)
• Maintained contact with clients throughout preparation and completion of tax returns and reviewed final results with
clients.
• Sales Tax Returns
• Handled bank deposits from Rental Property Income
January 2013 – December 2013, Customer Service Associate, Peoples United Bank, Fairfield CT
• Help branch meet Checking Account Opening goals for first quarter of employment
• Process deposits & loan payments, balance drawer and vault, and cash bonds
July 2009 – December 2013, Assistant Manager, RadioShack, Westport CT
• Promoted to Assistant Manager Position from Sales Associate
• Achieved Assistant Manager of the Months for July and August 2012
• Assist manager in store ranking first in checkout multiple months in row
August 2007 – January 2009, Sales Associate, MaxRave, Milford CT
• Received Employee of the Month ten out of twelve months in same year
• Contributed highest number of sales in store throughout 2008
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