Pomona, CA ***** **********@*****.***
Maria Maryanski
Areas of Customer Service
Concentration Call Center
Travel Agent
Computer Skills
Objective I am a dynamic professional with a background in
customer service, who is seeking a position in your
company that can allow me to grow and develop my own
skills, as well as bring my existing talents to
increase company profitability. I welcome challenges
and embrace changes, and succeed in a fast-paced
environment
Education 1998-1998 Latis Career College Los Angeles, CA 90010
Diploma
Certify travel agent on the SABRE
High School Diploma
1996-1998 Roosevelt High Scholl Los
Angeles, CA
Classes
2006-2006 Citrus College Glendora, CA
Beginning of Microsoft office 294,Excel, and Power
Point
Languages Spanish (Fluent)
Work 2004- 2005 A T & T Wireless
experience Anaheim Hills, CA
Customer Service Agent
Handle customer inquiries, complaints, different
questions (billing, payments, cancellations, rate plan
changes, phone upgrades, etc) repair broken trust with
customers, locate resources for problem solutions.
Bank Teller Wells Fargo Bank
La Verne, CA
Processed transactions for personal and business
customers, provided information regarding bank
services and negotiable instruments. Execute complex
transactions, using the computer to enter deposits,
payments and withdrawal. Handled costumer payments,
and kept a detailed record of money.
1999- 2001 Amigo Travel and tours
Huntington Park, CA
Travel Agent
Planned vacations for costumers put together travel
packages (including hotels, flights, car rentals, etc)
Implemented new services (consisting of cruise
reservations, car reservations, hotel reservations,
and tours/