Sales Medical
Resume:
MANDEEP KAUR
Floral Park, New York 11001
*********@*****.***
WORK EXPERIENCE
NEW YORK CITY TRANSIT AUTHORITY(MTA)
No-Fault Claims Examiner August 2002–February 2011
Duties:
• Answered phone calls assisting claimants with their inquires and directly them appropriately
• Analyzed new application for the eligibility of applicants’ benefits and make decisions in an accurate and
timely manner on the acceptance or the denial of claims as per policies and regulations.
• Prepared reports and handled special projects as requested in the unit.
• Participated in managerial conferences with vendors to discuss and clarify No- Fault regulations.
• Processed loss earning benefits upon review of employers’ wage forms and claimants’ tax returns.
• Developed a budget plan for each individual claim to avoid exceeding the amount entitled under the
regulations.
• Prepared responses for and participate in the negotiation of settlements with attorneys, claimants, medical
providers, American Arbitration Associates and the Insurance Department.
• Identified medical issues, review reports and issue denials where applicable and rescheduled examinations
when recommended.
• Calculated and prepared reimbursement expenses on medical claims and sales invoices.
Paralegal Consultant February 2001-August 2002
• Conducted research and prepared claims for trial on suits brought by the general public.
• Drafted Motions, Stipulations and Subpoenas.
• Organized and tracked case files and prepared Affidavits, Answers and Bill of Particulars.
• Scheduled hearing dates for doctors and engineers to testify as expert witnesses
C-Town
Cashier August 1996-September 2000
• Assisted customers in scanning grocery items.
• Received cash, processed credit and debit payments, WIC, and Food Stamps.
• Kept record of transactions.
• Handled customer inquires at a busy location.
EDUCATION
NEW YORK CITY COLLEGE OF TECHNOLOGY December 2003
Bachelor of Science-Legal Assistant Studies (ABA approved)
SKILLS
Experience using Microsoft Office (Word, Access, Excel and PowerPoint)
Ability to work unsupervised and work effectively with others
Ability to work multiple projects simultaneously and work well under pressure and to meet needed deadlines
Ability to adapt quickly and to learn new skills as needed
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