Pamela Hardison

**** ******* **

Knoxville, TN 37922

865-***-****

acfw6l@r.postjobfree.com

Profile

I possess 17 years of outside sales in the major account arena as well as

small businesses in a defined territory. My experience with day-to-day

account maintenance and sales acumen account for 6.5 million in sales

annually. I have strong interpersonal and team building skills with a

proven sales performance. I have the ability to anticipate and fulfill the

needs of the customers while projecting potential growth opportunities

within my existing customer base.

Professional Experience

April/2000 to Current

U.S. Cellular Corporation

Knoxville, TN

Major Account Executive/Business Account Executive/Business Account Manager

. Prospect with a targeted focus on profitable small/medium/large

business customers in any form of business to include government,

healthcare, and the service industry.

. I uncover the needs and help develop solutions for customers in the

areas of voice, data, M2M, AVL and GPS. I also continue to expand my

knowledge of new products and services that will help to grow my

customer base now and in the future.

. I demonstrate skills that include networking, cold-calling, research

of industries, technology utilization and solution oriented product

knowledge to generate new business using client and prospect feedback.

I develop specific solutions and sell strategic services.

. I work closely with Rate Plan Management and my Direct Leader to

provide solutions that are both profitable for US Cellular but also

competitive in the market.

. A team leader and astute business person with exceptional business

insight, show executive/boardroom presence, and have outstanding

judgment.

. Uncover and develop executive relationships with new customers who are

currently not doing business with U.S. Cellular.

. Develop strategic solution based plans based on industry trending and

customer analysis, which includes preparing executive profiles, and

the continuous study of assigned accounts, industry, business

challenges and trends.

. Develop creative and customized solutions and services.

. I uncover and develop new business opportunities and cultivate new

relationships, align with IT and various departments to uncover

opportunities and come up with viable solutions.

. I possess an understanding of business finance and a high level of

awareness of customer's business needs. I understand value based

selling practices and apply them with every opportunity. I have also

helped to prepare business cases for solutions "Out of the Box" to

meet the needs of our customers while maintaining the sound principals

of an ROI model.

. Demonstrates good knowledge/understanding of customers' environment as

it relates to their specific sector. Identify sector trends and

drivers, understand key applications that solve business problems in

sector and deliver solutions that meet customers' specific needs and

requirements.

. Conducts professional group presentations, produce professional

proposals and perform professional sales calls.

. Well versed in creating professional RFP/RFI responses.

. Develop partnerships with retail associates and hand off the sale of

under 21 line customer.

. I have helped create and partner with retail associates to promote the

PED and XPED (Employee Discount Plan) by using my contacts within our

existing customer base for on-site employee days to increase retail

traffic.

. Focus sales on mid-sized businesses currently having, or with the

potential of having, 21 to 50 service lines.

. I have achieved all assigned sales goals for new accounts, new lines,

and data sales consistently over the last 13 years at US Cellular.

. I provide an accurate forecast of sales, maintain a prospect base,

keep expenses at a minimum whenever possible, and work closely with

management on special projects that may be needed.

. Developed a training profile for the Business Account Managers in the

Southeast Market to enhance and develop existing customer relations

and provide strategies to grow their book of accounts through cellular

and data sales.

January/1997 to December/1999

Mega Force Staffing Services

Wilmington, N.C.

Branch Manager/Staffing Specialist

. Responsible for all new sales and account maintenance for a defined

territory in and around Wilmington, NC.

. Prospect and cold call businesses in need of temporary workers to

permanent positions within a wide range of sectors.

. Performed interviews for job placements in various businesses

including healthcare, construction, general office assistance, and

manufacturing.

. Matched applicant skills with the needs of the customer for long-term

employment.

. Responsible for quarterly reviews to corporate with sales

accomplishments, revenue, and potential growth.

. Manager of seven (7) Sales Support Specialist.

June/1986 to November/1996

Cape Fear Memorial Hospital

Wilmington, N.C.

Senior Admission Coordinator/Physician Billing

Education

. New Hanover High School Graduate

. University of NC at Wilmington (1982-1984)

. Cape Fear Community College (1984-1985)

. Education geared toward Sociology

Professional Accomplishments

. Top Direct Sales in East Region 2001-2007 (Wilmington, NC)

. Top Direct Sales Southeast Market 2007-2012 (Knoxville, TN)

. Maintain Sales Quota from 2000-2013 at a rate of 100%-217%

. Graduated from Southeast Leadership Academy with U.S. Cellular in

2008

. A member of the National B2B council from 2003-2006.

References upon Request

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