Sales Manager
Resume:
Pamela Hardison
Knoxville, TN 37922
**********@*****.***
Profile
I possess 17 years of outside sales in the major account arena as well as
small businesses in a defined territory. My experience with day-to-day
account maintenance and sales acumen account for 6.5 million in sales
annually. I have strong interpersonal and team building skills with a
proven sales performance. I have the ability to anticipate and fulfill the
needs of the customers while projecting potential growth opportunities
within my existing customer base.
Professional Experience
April/2000 to Current
U.S. Cellular Corporation
Knoxville, TN
Major Account Executive/Business Account Executive/Business Account Manager
. Prospect with a targeted focus on profitable small/medium/large
business customers in any form of business to include government,
healthcare, and the service industry.
. I uncover the needs and help develop solutions for customers in the
areas of voice, data, M2M, AVL and GPS. I also continue to expand my
knowledge of new products and services that will help to grow my
customer base now and in the future.
. I demonstrate skills that include networking, cold-calling, research
of industries, technology utilization and solution oriented product
knowledge to generate new business using client and prospect feedback.
I develop specific solutions and sell strategic services.
. I work closely with Rate Plan Management and my Direct Leader to
provide solutions that are both profitable for US Cellular but also
competitive in the market.
. A team leader and astute business person with exceptional business
insight, show executive/boardroom presence, and have outstanding
judgment.
. Uncover and develop executive relationships with new customers who are
currently not doing business with U.S. Cellular.
. Develop strategic solution based plans based on industry trending and
customer analysis, which includes preparing executive profiles, and
the continuous study of assigned accounts, industry, business
challenges and trends.
. Develop creative and customized solutions and services.
. I uncover and develop new business opportunities and cultivate new
relationships, align with IT and various departments to uncover
opportunities and come up with viable solutions.
. I possess an understanding of business finance and a high level of
awareness of customer's business needs. I understand value based
selling practices and apply them with every opportunity. I have also
helped to prepare business cases for solutions "Out of the Box" to
meet the needs of our customers while maintaining the sound principals
of an ROI model.
. Demonstrates good knowledge/understanding of customers' environment as
it relates to their specific sector. Identify sector trends and
drivers, understand key applications that solve business problems in
sector and deliver solutions that meet customers' specific needs and
requirements.
. Conducts professional group presentations, produce professional
proposals and perform professional sales calls.
. Well versed in creating professional RFP/RFI responses.
. Develop partnerships with retail associates and hand off the sale of
under 21 line customer.
. I have helped create and partner with retail associates to promote the
PED and XPED (Employee Discount Plan) by using my contacts within our
existing customer base for on-site employee days to increase retail
traffic.
. Focus sales on mid-sized businesses currently having, or with the
potential of having, 21 to 50 service lines.
. I have achieved all assigned sales goals for new accounts, new lines,
and data sales consistently over the last 13 years at US Cellular.
. I provide an accurate forecast of sales, maintain a prospect base,
keep expenses at a minimum whenever possible, and work closely with
management on special projects that may be needed.
. Developed a training profile for the Business Account Managers in the
Southeast Market to enhance and develop existing customer relations
and provide strategies to grow their book of accounts through cellular
and data sales.
January/1997 to December/1999
Mega Force Staffing Services
Wilmington, N.C.
Branch Manager/Staffing Specialist
. Responsible for all new sales and account maintenance for a defined
territory in and around Wilmington, NC.
. Prospect and cold call businesses in need of temporary workers to
permanent positions within a wide range of sectors.
. Performed interviews for job placements in various businesses
including healthcare, construction, general office assistance, and
manufacturing.
. Matched applicant skills with the needs of the customer for long-term
employment.
. Responsible for quarterly reviews to corporate with sales
accomplishments, revenue, and potential growth.
. Manager of seven (7) Sales Support Specialist.
June/1986 to November/1996
Cape Fear Memorial Hospital
Wilmington, N.C.
Senior Admission Coordinator/Physician Billing
Education
. New Hanover High School Graduate
. University of NC at Wilmington (1982-1984)
. Cape Fear Community College (1984-1985)
. Education geared toward Sociology
Professional Accomplishments
. Top Direct Sales in East Region 2001-2007 (Wilmington, NC)
. Top Direct Sales Southeast Market 2007-2012 (Knoxville, TN)
. Maintain Sales Quota from 2000-2013 at a rate of 100%-217%
. Graduated from Southeast Leadership Academy with U.S. Cellular in
2008
. A member of the National B2B council from 2003-2006.
References upon Request
Contact this candidate