**** *. ********* **. ******, AZ *****
****.********@*****.***
Ryan C. Penney
Objective
Seeking a leadership role in a fast paced, competitive sales atmosphere
demanding strong interpersonal skills and client relations. Highly motivated strong
work ethic with the ability to manage deadlines and exceed goals. Able to lead by
example and shows a true passion for coaching and mentoring sales staff.
Experience
Feb 2013 Current Verengo Solar Phoenix, AZ
Sales Manager
1. Improved team performance by live monitoring and coaching
2. Providing one on one career guidance for sales representatives and assistant managers.
3. Continued to meet and exceed sales expectations while increasing revenue objectives quarter over
quarter.
4. Implemented floor wide training for sales representatives that were not meeting the minimum
expectations of the company. This has increased performance across the sales floor.
5. Increased revenue by building relationships with other departments and gaining their trust.
6. Hired and trained other management staff as well as sales representatives.
2009 2013 Education Management Corporation Phoenix, AZ
Assistant Director of Admissions
7. Improved team performance by monitoring and providing one on one coaching.
8. Continued to meet and exceed start goals while maintaining student persistence.
9. Held additional training sessions and coaching for other teams that were unable to meet goals.
April 2009 September 2009 Events and Adventures Scottsdale, AZ
District Sales Manager
10. Hired and trained membership counselors
11. Managed customer relationships and lead base while generating new business.
12. Held events to maintain customer service satisfaction while exceeding quotas.
August 2008 April 2009 E Web Financial Phoenix, AZ
Sales Manager
13. Expanded sales team from 5 to 60 representatives.
14. Increased Revenue by 60% the first month and 10% every month following
15. Created a lead tracking system in which increased productivity and generated more revenue.
Education
2000 2004 Phoenix College Sales and Marketing Phoenix, AZ
16.
17. 2008 Received specialized training in the “7 Habits of Highly Effective
People”
18. By Stephen Covey
19. 2009 Focused training in “Blowing the Doors off Business As Usual” by
Kevin Freiberg
20. 2011 MAP Training Program Management Certificate
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Accomplishments
2001- Recipient of sales person of the year award (Bally total fitness)
2002-2004- Recipient of sales manager of the year for exceeding goals and expectations on a consistent basis
( Bally Total Fitness)
2005- Elite Performer recipient, ranked top 5 % in the company for sales out of 28,000 sales people across the
nation. (Bally total Fitness)
2011- Outstanding Achievement for Student Success (EDMC)
2012- Outstanding Achievement for Student Persistence and Student Satisfaction (EDMC)
2013 Q2 and Q3 Sales manager achievement award (Verengo Solar)