Customer Service Sales

EMMANUEL HARRIS

*** ****** **** . *********,** 40509

PHONE 606-***-**** . E-MAIL *****************@*****.***

OBJECTIVE

Energetic and dependable individual with academic

experience in Business Administration looking to

secure a position in sales. Which will allow me to

promote the company's overall success and growth by

integrating my experience in consultative sales,

channel management and business development

EDUCATION

2003-2007 Union College

Barbourville, KY

B.S Computer Information Systems

B.S Business Administration

Meritorious Service DECA Regional Competition 2005

2002-2003 Hazard Community & Technical

College Hazard, KY

Deans List

Edward A. and Oneda M. Hughes Memorial Scholarship

WORK EXPERIENCE

Oct2008/Present AT&T

Hazard, KY

Retail Sales Consultant

Retail Sales Consultant Served as the front line of

the administration staff, interacting with

customers and providing prompt and courteous

customer service to all customers. In addition to

small business account management includes planning

of strategies and management of regional small

business accounts. Supervising and implementing

communications with the clients in daily routine,

and prepare reports, budget and forecast for

monthly and yearly cost, also responsible for

personal sales goals, merchandising and setting

sales.

Aug.2007/Oct2008 Appalachian Wireless

Hazard, KY

Retail Sales Associate

Served as the front line of the administration

staff; interacting with customers and providing

prompt and courteous customer service to all

customers. In addition to operate a cash register,

open/close store, also responsible for personal

sales goals, merchandising and setting sales.

Jan.2007/May2007 Union College Technology

Department Barbourville, KY

Information System Internship

Served as the assistant of Coordinator for

integrated technologies. Perform general duties

such as troubleshooting, installing computer

software and hardware, telecommunication issues, PC

configuration and maintenance, inventory control

and warranty service, networking, web design.

Aug.2003/Dec.2006 Union College Business Department

Barbourville, KY

Administrative Support Clerk

Served as office assistant of the Chair, Department

of Business. Performed general administrative

duties and all office responsibilities as

requested.

May2005/Aug2006 Carr Creek State Park

Sassafras's, KY

State Park Facility Supervisor

Responsible for supervision of state park swimming

area and personnel. Maintained department records

and completed office reports and documentation as

needed.

Jan.2003/May2003 Hazard Community & Technical

College Hazard, KY

Administrative Support Clerk

Served as office assistant for Hazard Community &

Technical College Registration Office. Assisted

students with admission, registration, and

financial aid forms. Performed general

administrative duties as needed.

May2002/November2002 Dawahares

Hazard, KY

Sales Associate

Provide quality customer service; operate a cash

register, open/close store, Also responsible for

personal sales goals, merchandising and setting

sales.

COMPUTER SKILLS

Typing Speed of 80 WPM

Experience with programming languages C++, Visual

Basic, Java and database management systems such as

Oracle, and MySQL.

Ability to effectively add or remove computer

hardware and basic computer accessories to a

Personal Computer.

Knowledge of computer components, how they

interconnect and communicate.

Expertise beyond the basic operation of computer

application programs (Microsoft Word, excel, power

point, Front Page and other Window based

applications).

The ability to teach others how to use the

programs, and troubleshoot when problems arise.

Ability to develop and implement websites.

VOLUNTEER EXPERIENCE

Angel Food Ministry Program

GMSCPP - Mentoring Students Computer Skills

Carr Fork Lake Pride Clean Up

Contact this candidate