Sales Information Technology

Sung Na

********@*****.***

Cell 703-***-****

Present Address

**** ***** ******

Springfield, VA 22152

EDUCATION Old Dominion University, Norfolk, VA May 2013

Bachelor of Science in Business Administration, Information Systems and Technology

Overall GPA: 3.4/4.0

SKILLS Solid background in the principles of Information Technology. Extensive knowledge of HTML and ability to read HTML code,

advanced web design and technology principles. Social media knowledge - Facebook, Twitter, YouTube, Pinterest, Instagram,

Snapchat, etc. Experience in web analytics, preferably Google Analytics, understanding behaviors, deciphering key traffic

drivers and monitoring success. Advanced competencies in SEO/SEM campaign management experience and Google

WebMaster Tools. Excellent organizational, communication and presentation skills through past experience at CSC. Sufficient

experience in analyzing data and performing market research, including competitor analysis to identify strengths, weaknesses

and recommendations to streamline efficiency and help achieve strategic goals. Proficient in MS Word, PowerPoint, Excel,

Access, Visio, HTML, CSS, Java, JavaScript, jQuery, XML, Python, Ruby, PHP, API, SharePoint, SQL, SEO, SEM, PPC,

AdWords, WordPress and Salesforce. Computer skills include Mac OS, MS Office 2010 and 2013 and Internet Research. Fluent

in English and Korean. Google Analytics certification, CompTIA Security+ certification

EXPERIENCE Computer Sciences Corporation (CSC) July 2013 - Present

Technology Product Consultant, Falls Church, VA

Consulting product executive for all CSC technology products and services. Focus areas include: Enterprise

Architecture Services, Database Services (Golden Gate, Data Guard), Cloud Management Solutions, and

Cybersecurity.

Develop business development opportunities by researching and identifying potential accounts, building rapport, and

providing technical information and explanations. In addition, provide product education and recommendations to

different clients, including Citrix and Microsoft.

Responsible for performing Strength, Weakness, Opportunity, Threat (SWOT) analyses to identify the positives and

negatives of the internal and external market environment, including CSC’s competitors.

Developed multiple SWOT analyses and presented the aforementioned tasks to the managers, senior-managers and

directors to help drive strategic planning and decision making.

In addition, responsible for gathering future product data information and presenting the data to leadership to align

CSC solution performance with strategic objectives and market trends. Used CSCs market analysis techniques to

examine sales data, such as sales closed per month to understand and improve overall efficiency and performance.

Specifically, calculated sales growth to determine if products and services sales was rising or declining.

Responsible for locating competitive data from competitors websites to assess CSC’s market share. Identified sales

patterns and trends and any cyclical patterns.

Perform general administrative tasks, such as developing meeting minutes, formatting and editing sales presentations

and developing the project plan.

The Office of Computing and Communications Services November 2009 – April 2013

SharePoint Analyst, Norfolk, VA

Developed and reviewed user and SharePoint administrator guides.

Conducted systems analyst activities such as reviewing and testing colleague’s code and updating existing code to fix

– enhance and meet coding and security standards..

Prepared and conducted system and programming tests such as stress testing and interface testing.

Developed flow charts and storyboards outlining process and steps in development and operation of the solution.

Determined methods and procedures on new assignments and provided guidance to junior subordinates.

Analyzed system capabilities and coding to resolve input and output problems.

Health Insurance Solution May 2012 – July 2012

Summer IT Internship Program, Norfolk, VA

Responsible for helping to implement the website, using JavaScript. As an intern, was responsible for testing the

design and effectiveness of the website and providing recommendations for improvement from a design, technical and

marketing perspective.

LEADERSHIP/ In addition, on a recurring basis, was responsible for providing recommendations for the design and technical

ACTIVITIES components to the website. Consolidated all recommendations into a PowerPoint presentation to the CEO and the

leadership team.

Student Hip Hop Organization, Event Planning-Committee Chair. November 2009 - May2013

Responsible for organizing events hosted by the Student Hip Hop Organization. This includes coordinating and helping plan

concerts at the Old Dominion Campus. Responsible for helping advertise the organization around campus to garner support for

fundraising events and to help raise awareness of hip-hop.

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