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Customer Service Medical

Location:
Palo Alto, CA, 94301
Posted:
September 11, 2014

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Resume:

Dayna Schiessler

Palo Alto, CA

***************@*****.*** - 650-***-****

WORK EXPERIENCE

Medical Records

Foster City Pediatrics - Foster City, CA - April 2014 to Present

Responsibilities

Check in patients, schedule appointments in person and on the phone, collect co-payments.

Medical Assistant Externship

Women's Care for Life - Los Gatos, CA - January 2013 to March 2013

Responsibilities

Work with patient’s daily- Average of 25 patients per day.

Chart Medical Records- Patient scheduled and future appointments, blood and urine test results, patient billing

statements and update patient’s personal information each visit.

Scan and upload Patient records- Scan patient’s paperwork and keep their medical chart up to date on the

computer.

Perform vital signs and injections

Accomplishments

I learned how to really interact with patients and make them as comfortable and content as possible.

I multi tasked in a highly face paced work place.

Skills Used

Chart Medical Records- Patient scheduled and future appointments, blood and urine test results, patient billing

statements and update patient’s personal information each visit.

Scan and upload Patient records- Scan patient’s paperwork and keep their medical chart up to date on the

computer.

Perform vital signs and injections

Sales Associate/Customer Service

Ingrid's Suntanning - Palo Alto, CA - January 2008 to July 2010

Responsibilities

• Customer Service- Answer phones and interact with costumers.

• Schedule and organize appointments- Average of 15 costumer’s day, back to back appointments.

• Keep work place clean and organized

Accomplishments

Learned how to properly deal with costumers and how to respect and clearly communicate with them at all

times or when need.

Kept the work place clean at all times.

Used Excel to schedule appointments

Skills Used

• Customer Service- Answer phones and interact with costumers.

• Schedule and organize appointments- Average of 15 costumer’s day, back to back appointments.

• Keep work place clean and organized

EDUCATION

AAS in Medical Assisting

Heald College - Milpitas, CA

2011 to 2013

SKILLS

CMA/CPR certified, phlebotomy, costumer service, microsoft word, excel, powerpoints, phone skills,

communication skills, organized, positive attitude.



Contact this candidate