AKASH LAL NAG

Email: acfvwb@r.postjobfree.com Mobile No. :

+91-900*******/+91-727*******

***, **** ******** *** ****, Behala, Kolkata - 700 008 (WB).

To achieve the challenging targets under the assessments of the

organization and willing to work hard to achieve the same.

PROFILE

< B.Com with experience in Advanced MS Excel & Word and altogether of 1

year and 11 months domain experience which includes Project

Management, Back End Operations, Payment Posting, Data Processing as

well as Quality Assurance.

< Strong Track record of delivering outstanding target achievements.

< Highly motivated, confident, organized, detail oriented, patient, and

disciplined.

< Possess excellent interpersonal, analytical, troubleshooting and team

building skills with proven ability in establishing quality systems /

procedures and planning / managing resources.

< Adept at managing activities such as streamlining processes /

procedures to facilitate smooth production process & enhance

productivity.

< Ensuring compliance to quality standards & maintaining all related

documents.

< Foreseeing performance bottlenecks and taking corrective measures to

avoid the same.

CORE COMPETENCIES

. Analysis of Business Situations, analysis of customer driven needs and

wants and formulation of customized solutions.

. Ensuring compliance to the quality standards & ensuring continuous

improvement in process capabilities during the entire process.

. Devising system and process changes for qualitative improvement in

productivity and for reducing the rate of rejection.

. Reviewing the operational practices, identifying the areas of quality

failures & working on process changes for qualitative improvement.

PROFESSIONAL EXPERIENCE

Mar'12- Sep'12 with TATA Consultancy Services Ltd, Kolkata as Process

Associate

Key Accountabilities

< The process is a Healthcare project. Responsible for maintaining day-

to-day

insurance claims as forwarded by clients. Posting payments and

denials

as per the claim documents.

< Maintaining individual as well as team quality of the processed data

and

payment posting.

< To make sure that the feedback received from the client is a positive

one after

deliverance of the project, through quality service and cost-effective

process;

as this will in turn add value to the company, as a service provider.

Dec '12 - Jun '13 with Cognizant Technology Solutions Pvt. Ltd., Kolkata as

Process Executive

Key Accountabilities

< Responsible for validating and updating banking details of customers

in Bank database

as forwarded by the Client.

< Cross verification and Data Validation of day to day credit card

transactions of customers.

< To understand the business need as per the client's requirement and to

process the forwarded transaction details as per the updates shared by

client's.

< To interact with the clients, mostly large US based Banks, over

telephone and emails to update them on day to day work. Demonstrating

the tasks which needs further clarification.

Dec '13 - Till Now with Andovar Localization Services Pvt. Ltd., Kolkata as

Project Coordinator

Key Accountabilities

< Managing a project from end to end, kicked off by sales team.

Preparing a quote for client, creating tasks using CAT tools,

allocating tasks to freelance linguists and monitoring the progress as

a whole are the key points.

< Final validation and QA check for the final files that are to be

delivered to the client. QA for every files as per the standard

checklist is a very important step in every project.

< To understand the specific client requirements and managing the

project accordingly such that the quality benchmark is met. Every

document has to translated as per the specific client instructions and

adhering to the timeliness for delivery.

< Processing Accounts Payable for external freelance resources, billing

invoices from them and initiating any due payment.

Salary

< Current CTC: 1.68 Lacs pa (gross)

< Expected CTC: Negotiable

ACADEMIA

< Bachelor of Commerce (General) from Calcutta University in

2011.(Secured 37.60%)

< 12th (Commerce) from Central Model School, Barrackpore in 2008.

(Secured 57.20%)

< 10th from Xavier's English School, Kolkata in 2005. (Secured 53.50%)

EXPERTISED

ADVANCE MS EXCEL SKILLS:

< Analyzing Data with Excel.

< Data Validation.

< Advanced Charting.

< Using Formulas That Look Up Values.

< Visualizing Data Using Conditional Formatting.

< Analyzing Data with Pivot Tables.

< Performing Spreadsheet What-If Analysis.

SOFT SKILLS

< Presentation and Public Speaking

< Training & Facilitation

< Documentation

< Event planning and coordination

< Email and telephonic etiquettes.

PERSONAL SKILLS

< Positive Attitude, Determined, Highly Energetic.

< Hard Working, and Sincere.

< Good decision making and analytical skills.

< Able to deal clients in a very efficient way.

PERSONAL PROFILE

Name : Akash Lal Nag

Father's Name : Ajay Kumar Nag

Date of birth : 21st August 1988

Gender : Male

Nationality : Indian

Languages Known : English, Hindi and Bengali

Present Address : 126/1, Roy Bahadur Road, Behala, Kolkata - 700

034.

DECLARATION

I hereby declare that the above information furnished is true to the best

of my knowledge and belief.

Place : Kolkata

Date :

SIGNATURE

Advance MS Excel

MS Access

Analytical Skills

Data Analysis

Commercial Operations

Procurement

Quality Assurance

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