Customer Service Sales

Angel Kirk

**** * *** *** ****** ( Gilbert, AZ **298 480-***-**** (cell) (

*****.****@*.***

To whom it may concern:

Please see attached a copy of my resume. As you can see from my resume I

am very experienced in sales and customer relations. I have a proven track

record in various sales aspects and the experience too easily manage

several accounts and/or clients. I have been a key component in growing

businesses through my excellent sales and customer service skills.

My public speaking skills and experience allow me to easily speak and

develop a rapport with people I come in contact with.

As a realtor and a business owner I have had to continually identify and

locate new referral sources and market myself and my companies in the

appropriate manner to do so.

I am experienced in all aspects of business planning and goal setting.

Additionally I am an advocate and work directly with the Homes for Heroes

program. I volunteer several hours to help and support our local heroes

including military, police, fire, teachers and healthcare. I respect their

service and love to give back to our community.

I look forward to speaking with you regarding this position.

Regards,

Angel Kirk

Angel Kirk

3784 E Via Del Rancho ( Gilbert, AZ 85298 480-***-**** (cell) (

*****.****@*.***

Sales & Management Profile

Training Programs / Public Speaking / Marketing

Performance-driven, professional with a proven ability to achieve and

exceed goals in high-pressure environments. Customer service and sales

oriented, accomplished professional, leveraging solid leadership background

and innovative marketing strength to achieve organizational excellence, in

public relations, and training. Experienced dual business owner, public

speaker, manager and outstanding communicator, cultivating solid

professional relationships across all levels, to facilitate productivity.

Adept in providing communications consultation for senior management to

support strategic planning. Proficient in producing press releases and

business communication. Successfully performed all aspects of owning, and

managing a business. Conduct comprehensive training and provide staff

guidance. Detail-oriented, organized multitasker proficient in utilizing

software including MS Office programs, excellent typing skills and

proficient office skills.

Core competencies include:

. Seasoned sales professional with more than 20 years' experience in

various forms of sales positions including owner, manager and

employee.

. Proven track record of success having successfully launched several

new businesses while maintaining current clients and adding several

new clients through excellent customer service skills.

. Extensive Public speaking experience, Keynote Speaker and trainer.

. Comprehensive knowledge of and experience in business ownership. Self

made entrepreneur that has owned and operated several businesses;

including most recently her own multi-million dollar insurance agency

and her very successful salon and spa business.

. Skilled at consulting with clients to analyze their financial

situations and develop strategic solutions to further their financial-

planning goals.

. Relationship-development expertise that complements the ability to

aggressively build solid client base and drive revenue growth.

. Proven leadership and team-building skills, coupled with the ability

to direct strong teams in managing customer relationships.

Professional Experience

Real Estate Agent East Valley, AZ 8/2009-Present

Licensed AZ Real Estate Agent

Experienced in Traditional, REO's and Shortsales

FOX 4 NEWS ANCHORAGE, ALASKA 1/2009-6/2009

INTERN

Assist local news organization in all aspects of news reporting including

writing, editing and on-camera reporting.

PERSONAL AND CORPORATE CONSULTING/ TRAINER 6/2007- Present

OWNER ~KIRK ENTERPRISES /IMAGEMAKER, INC. PARTNER

Provide leadership for organization designed to provide image enhancement

for individuals and organizations through education and motivation. Conduct

comprehensive training for aspiring image consultants worldwide in self-

esteem, non-verbal communication and more. Deliver high-quality service to

meet and exceed customer expectations and promote optimal levels of client

satisfaction. Create customized programs to meet client needs. New talent

development and pageant preparation.

Selected accomplishments:

. International Certified trainer and public speaker.

. Enhanced individuals' image by improving visual and verbal identity.

. Created innovative PowerPoint presentations and workbooks on

communication, self-branding and wardrobe.

. Effectively mentored Image Professionals and individuals nationwide.

. Professional Makeup Artist

OWNER ~RADIANCE SALON AND SPA LLC, 4/2006 - 8/2008

Anchorage, AK

Owned and operated a self built salon and spa. Responsible for all aspects

of salon ownership and management. Developed strong community outreach,

publishing press releases in local and regional newspapers, providing

online informational updates, and appearing on local radio .Provided

extensive customer service and public speaking training for all employees.

Selected accomplishments:

. Doubled customer base in one year's time.

. Streamlined Staff procedures; maintained budget and increased revenue.

. All aspects of HR duties including, recruiting, hiring, employee

reviews etc.

. Extensive inventory control including ordering and maintaining

inventory.

. Networked and marketed for new business growth and product awareness.

. Volunteered and organized various marketing events at salon.

ALLSTATE INSURANCE AGENT, 01/2000- 7/2007

ANGEL KIRK AGENCY, Anchorage, AK

Served as Agent and Owner of a multi million dollar Insurance Agency.

Responsible for client retention and growth, executed strategic sales

techniques to grow and exceed goals, collaborated and sold Life Insurance

and Financial Services, developed office policies and procedures,

extensive customer service and sales experience, and maintained and

managed a staff of 4 people.

Selected accomplishments:

. Completed prestigious commissions in both commercial and residential

applications.

Allstate Agency Customer Service Award 2006 and 2007

. Maintained one of largest books of business in the State of Alaska.

Education & Credentials

Coursework in Communication

Weber State University, Ogden, UT

Axia College Distance Learning

Currently completing communications degree

Certifications

Certified Seminar Leader The ImageMaker, Inc

Certified International Image Consultant The ImageMaker, Inc

Certified Makeup Artist -Meredith Boyd

Licensed Real Estate Agent - AZ

Life and Health licensed-AZ

Professional Development

Allstate Insurance Agent training school~6 week course

Voice-Over and radio experience

Various public speaking courses

Various management courses

Allstate Agency Customer Service Award 2006 and 2007

Affiliations

National Association of Professional Women

Association of Image Consultants International

Mrs. Alaska United States 2005

Dare to Care Alaska ~Volunteer

Contact this candidate