Customer Service Representative
Resume:
Dameitra Hines
North Chesterfield, VA *****
*********@*****.***
Summay: To obtain full-time employment in a production position with a well established manufacturing
company that will allow me to utilize my experience and knowledge to increase productivity.
Skills:
•
• •
independent strong communication, organizational &
prioritization skills
• problem solver
• judgment and decision making
• quick learner
• trustworthy
• forklift
• ability to follow all safety rules
• time management
• RF scanner
• ability to muilti-task
• computer literacy with proficiency in
general word
Experience:
Shipping and Receiving Clerk
Jacobson Companies Chesterfield, VA Aug.2012-
Jan.2014
• Packed, sealed, labeled, and affixed postage using FedEx and Ups World ship online programs for
shipping
• Moved freight, stock or other materials to and from storage or production areas, loading docks,
or containers, by hand or using powered industrial trucks
• Verified inventory computations by comparing them to physical counts of stock, and investigate
discrepancies and adjust errors
• Caught and inspected product being ran on the conveyor belt and palletize them
• Made arrangements for pick-up by the carrier specified on the customer’s purchase order which is
conveyed to the shipping clerk by final inspection
Material Handler
Conway/Menlo Logistics Henrico, VA Jan.2012- Aug.
2012
• Examined shipment contents and scan to compare with records such as invoices, or orders to
verify accuracy
• Read work orders or receive oral instructions to determine the material or equipment needed to
pick orders as well as pick them
• Record product, packaging, and other information on specific forms and records
Manufacturing Specialist
Ukrop’s Central Kitchen Chesterfield, VA July 2007-
Feb.2010
• Maintained high standards of excellence
• Operated equipment such as scales, conveyors, labeling machines, pallet jacks, and forklifts
• Repetitive pushing, pulling, bending, stopping, and lifting
Customer Service Representative
K&G Fashion Superstore Richmond, VA Feb.2007-June
2007
• Exemplified superior customer service
• Demonstrated effective communication skills
• Assisted team members and supervisors in identifying and resolving problems
Customer Service Representative
Marshall’s Richmond, VA Oct.2004-April
2006
• Trained new associates
• Responded to customer inquiries
• Received cash, checks, and completed credit-card transactions from customers
Education/Certifications:
Richmond School of Health and Technology Richmond, VA Aug.2004- April
2005
Pharmacy Technician Program
The Retail Instititute Richmond, VA Nov.2005
• Customer Service
• Selling and Promoting Products
• Inventory Control
• Protecting Assets
• Working Together
George Wythe High School Richmond, VA Sep.97- June
2001
General Studies Diploma
Career Readiness Certificate/ Silver Sep.2012
Certified Pharmacy Technician June 2005
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