Sales Customer Service
Resume:
To,
The Human Resource Director,
Human Resources Office,
Sub: Appli cation for suitabl e job,
Announcement Number -
Respected Sir/ Ma'am,
My inter est in the job is largel y from the experience I have been worki ng from the last
6 years in the Depart ment of the Navy, Bahrain. Working wit h the Navy Exchange has
greatl y increas ed my skil ls and abili ti es to do the above-ment ioned job. I am extrem ely
inter ested in worki ng wit h the organizat ion to put fort h my experiences and skil ls, which
wil l provide wit h excell ent job and my enthusi asm in this is an added advantage for
util izi ng more effort .
I believe that I would be able to contri bute to the success of your organizat ion for the
Following reasons: I have a relevant educati onal background .My educati on and experience
has enabled me to develop strong communica tion skil ls, an abili ty to work in a team,
capacit y to work under pressur e and meet deadlines . My work experience in the Navy
Exchange and also many more relat ed to clerk job orient ed establ ishm ents has enabled me
to work in sit uati ons of constant pressur e, requir ing energy and enthusi asm for achievi ng
organizat ional goals.
As you can see from my CV, I have a number of posit ions of responsi bil ity and I am ready
to take on early responsi bil iti es in a job.
I am availa ble for an inter view at any tim e at your convenience .
Very respectfully
SAHAJAD ALI KHAN
Sahajad ali khan
Flat 24 bldg 1296 R 617
Manama /, Bahrain
Tel: +973-******** /39673006
s ah ajad ali@y ah o o .co m
CAREER OBJECTIVE
To s t r ive fo r a cha lle ng ing jo b in a p r o g r e s s ive o r g a niza t io n, whe r e I ca n co nt r ib ut e a nd
b uild m y p r o fe s s io na l ca r e e r a lo ng wit h t he g r o wt h o f o r g a niza t io n a nd t o g ive t he b e s t
o f m y qua lifica t io n, e xp e r ie nce a nd a b ilit ie s a nd t a lking m y t o t he lim it .
MY MISSION
To co nt r ib ut e s ig nifica nt ly t o t he fulfillm e nt o f a n o r g a niza t io ns vis io ns a nd m is s io n, t o
p ut int o p r a ct ice p r o fe s s io na l kno wle dg e a nd s kills t o p e r fo r m t a s k o ut line d a cco r ding t o
m y e m p lo ye r s ne e d.
EDUCATIONAL QUALIFICATION
§ High School Certif icat e Examinati on from Board of Secondary Education, BSVM
School in Ori ssa.( Completed in 2099)
§ Higher Secondary Examinati on Certif icat e from 11 standar d Council of Higher
Secondary Education, SVM College Ori ssa ( complet ed in 2001)
§ Higher Secondary Examinati on Certif icat e from 12 standar ds Council of Higher
Secondary Education, Nabakrusna Choudhry College Ori ssa (complet ed in 2014).
+3Admi ssion 1st year in Nabakrusna Choudhry College for College Graduat ion in 2014.
§
( studyi ng )
COMPUTER QUALIFICTATION
§ Successful ly complet ed Computer Hardware Engineering course in BDPS SOFTWARE
LTD, Secunderabd India in 2000.
§ Successful ly complet ed Advance Dipl oma Course in Hardware &Networki ng in
Imperi al InfoTech in Hyderabad India in 2003.
COMPUTER SKILLS
§ Op e r a t ing Sys t e m : Windo ws 98, Windo ws xp
§ Micr o s o ft Office : MS- Wo r d, MS- Office, MS- Exce l.
CURRENTLY WORK ING
POSITION TITLE - C A SH O FFIC E C A SHIER C U M C L ERK .(jan, 2009 to continue)
Collect s and issues money bags, cash funds, and sub-cust ody receipt s from Sales
Clerks; maint ains log record of movement of money bags and cash funds issued.
Prepares bank deposit s of cash receipt s and makes change funds for cash regist ers.
Cashes payroll checks, personal checks, government checks, travel ers checks and
money orders for authori zed mil it ary and civil ian personnel, assuri ng that proper
identi fi cati on is provided. Checks names against "bad check" lis t and/or social
securi ty number through TRW before processi ng the payment of personal checks.
Make refunds and/or receive money as deposit on special orders or for retur ned
checks, as indicat ed on vouchers prepared by Customer Service or other sales
personnel; and be responsi ble for petty cash disburs ements ; sell s money
orders/ tr avelers ' checks.
Receives, counts and verif ies monies received wit h daily cash report s for accuracy.
Is responsi ble for cash receipt s turned into incumbent daily, and obtains signat ures
upon receipt . Prepares cover sheet by regist er, amount and regist er number wit h
Dail y Cash Report, as requir ed.
Maint ains current lis t of bad checks by name, social securi ty number, rank, and
branch of servic e, as necessary.
Counts and fil ls change machine cartr idges and dist ribut es to Vending Att endants
for insert ion in Doll ar Bill Changer.
Receives money from Vending Machine Att endants ; processes bill s through bill
counting machine; changes bill s for coins, and maint ains appropri ate logs, as
requir ed.
Operat es package machines in connection wit h the counting and wrappi ng of coins
and currency for change machines.
Exercises tact, good manners and courtes y when serving and assis ting customer s.
Perform s other relat ed duties as assigned.
In cash cage now I am going to fini sh 6 years I have total knowledge about cash
cage about ATS Softwa re, about Zain and Batelco sales and balance records and
Vending sales and I have to keep and maint ain all the paper works and fil e in records.
About my current job detail s- now I am worki ng 2 shift s normal ly 5.30 am to 14pm
and 8.30 am to 5pm.
In my 8hrs I am doing cash counting cash balanci ng in ATS Softwa re then separat e
sales money and our safe cash and Zain and Batelco sales and Vending coins and
customer coins counting and verif ying and mobil es and make ready cash bag for
tomorr ow for all regist er .
We have more than 45 regist er and more than 15 Zain & Batelco machine.
Required to count 45 regist er cash 2 tim es a day and enter in ATS then balance all
the cash and separat e our daily fund and sales of cash prepared for deposit on Bank.
For counting all the bags by one by one regist er cash separat e all the bill s and coins
and checks and credit card sli p and vendors sli p.
We have more than 68 vending coins machine weekly 4 days we received coins
and bill s for counting and making paper works.
Count vending coins and bill s and right in the paper and enter in regist er then enter
in computer to keep all records.
Have to check and balance Zain and Batelco refi ll cards every day, I have to enter in
excel and giving report daily and monthl y to my supervis or.
I have to place order from Zain and Batelco for downloads vouchers and foll ow up
mail s and issue cards which one customer retur n.
Weekly one day I have to go Bank for our cash sales deposit and make paper works
and mail ing all daily cash sales records to main office and maint ain their records.
Maint aini ng cash and check sales records in my computer and my fil e.
Vis it PSD to change the bill s and coins every week or month.
Placing order from Zain and Batelco for vouchers when we are out of stock.
I answer all the phone call s relat ed to my work local and inter nati onal.
I have to keep all credit cards sleep by day and month and the whole years.
If the auditor sending me mail about any miss use credit card sli p, I have to found
and send him back.
I have to keep all the Meals ticket records and giving MWR and maint aini ng their
fil e and sales record and invoice record.
I work also for retur n mobil es and damage vouchers when customer retur ns and
complai n I can check wit h mobil e and Zain and fix the problem .
I have to do also mobil e issues and their problem s when customer retur ns any
mobil e I wil l check wit h Mobit el and retur n to the customer .
I received Eezee inter net SIM card from Mobit el and send to Shaikh Isa Base and I
have to make invoice and keep all paper works and sales records.
I have to make all the report s end of the month and give to my supervis or.
I have experience admini str ati ve and cleri cal jobs and DLA records.
I have to balance my cash every day before I leave.
WORK EXPERIENCE
STORE WORK ER feb 2008 To sep 2008 .
Navy Exchange Bahrain
Duti es & Responsibi li tie s:
§ Responsible for receivi ng pallet s and stocki ng in floor.
§ Responsible in maint aini ng and keeping the work area clean.
§ Responsible for checking costs/ retai l price and report ing discre pancies to
the supervis or/ manager on duty.
§ Prepari ng daily acti vity report s and other paperwor k in an accurate and
tim ely manner
§ Providi ng routi ne inform ati on and assis tance to the management .
§ Responsible for orderi ng, stori ng and receivi ng merchandi se.
§ Responsible for prici ng, displ aying and conducting inventor y of the resal e
item s.
CASH IER/STOCKER FROM - oct 2008 To dec 2008
Navy Exchange Bahrain
Duti es & Responsibi li tie s:
§ Very good knowledge about cashing on regist er checkout very fast .
§ Excellent knowledge about cash regist er layawa y and charge back and
refunds to the customer .
§ Excellent Knowl edge about handling and storage of hardwar e and
elect ronical ly products.
§ Knowl edge of all the products from store.
§ Prepares Inventor y & Stock report s.
§ Pulls merchandi se and stock for pick up deliver y to request ing acti vity.
§ Looking after all overall store appearance to include merchandi se displ ay
promoti onal techniques, accessi bili ty to customer and general facil it y
cleanl iness.
§ Taking care of refunds and dispat ch repair able item
§ Perform s cashier duties includi ng cash, checks credit card, etc.
§ Keep my cash regist er always clean.
§ Looking after overall store functi oning and supply.
§ Responsible for receivi ng, safekeepi ng accounting and deposit ing of funds
earned during my shift .
THRIFTY CAR RENTAL BAHRAI N AIRPORT-(6 mont hs).
Supervis or -Ms Marlin (17321263) 2008.
Tit le : - Rent al Agent .
§ Receiving and transf erri ng phone call s as requir ed.
§ Provides all requir ed inform ati on & technic al assis tance to the visi tors in
accordance wit h standar d polici es.
§ Providi ng customer s wit h a comfort able environme nt offeri ng all the
necessary assis tance and knowledge they requir e.
§ Abil it y to be flexi ble and helpful was of great import ance.
§ Short and long term car rental s.
§ Air port transf ers and inbound reservat ion.
§ Fleet management and servic e maint ained and also arrangi ng driver s for
customer lim osine & chauffer servic e.
§ Compili ng daily transa ction analyst and credit control also.
§ Follow all the company and Bahrain Air port rules.
LANGUAGUES
English (fluent )
Hindi and Urdu (fluent )
Arabi c
SPECIAL QUALIFICATION
§ Very strong knowledge of office automat ion and cleri cal applica tions .
§ Proven Success in being able to resolve accounting discre pancies.
§ Experience in prepari ng report s, expenses, payroll entri es, invoices and other
accounting documents.
§ Abil it y to analyze financi al data and prepare financi al report s, stat ement and
project ions.
§ Excellent perform ance in buildi ng good relat ionshi p betwee n the
§ Management, customer s and co- worker s.
§ Enhance the level of clerk job sati sfact ion that a product or servic es has met the
management expectat ion.
§ Explain and educate customer s on the featur es of various products, options, benefit s
and price points .
§ Excellent knowledge about handling and storage of merchandi ze and elect rical
products.
§ Knowl edge of First -In First makes report s and do offici all y job.
§ Abil it y to received and replay mail and phone call s.
§ Abil it y to operate desktop computer and a variet y of computer software such as MS
-Offi ce, excel and word + etc.
§ Maint ain proper orderi ng procedures according to company policy.
§ Ensures effect ive inventor y control to maximi ze sales and stock turnover and to
mini mize over and under stock levels .
§ Perform s cleri cal duties includi ng Cash, Cheque, Credit Card, etc transa ctions .
§ A good typing speed in computer s. Abil it y to type 40 words per minut e.
§ Very good knowledge about excel and spreadsheet in computer .
PERSONAL INFORMATION
NAME - Sa ha ja d a li kha n
FATHER NAME - Ay ub a li kha n
MOTHER NAME - Ahme di b ib i
MARITAL STATUS - Ma rrie d
PA SSPOR T N O - F7 0 5 47 9 3
C PR N O - 84 0 42 1 08 7
M OBILE N O - 00 97 3 - 36 6 83 88 4 / 3 96 7 30 0 6
M A IL - sa ha ja da li@y a ho o.co m
FAMILY AFFI LIATION
Name : Aezaj Ali Khan
CPR No : 880527790
Relati onship : Brother
Job Titl e : Cashier
Depart ment : Navy Exchange Av unit.
Contact this candidate