Customer Service Technician
Resume:
Richard Keith
Richard Keith
Phoenix, AZ 85035
Phone 602-***-****
E-mail: *****.*********@*****.***
RESUME
Objective: To obtain a position within an organization where I can use my skills, knowledge,
ability, and education where I can advance to a higher position within the organization.
OTHER RELATED SKILLS:
Warehouse Operator Diesel skills
Certified Forklift Operator Computer skills/Microsoft Office
Ability to speak Spanish Excellent Customer Service Skills
DIESEL TECHNICIAN/MECHANIC
Highly skilled and dependable with hands-on experience and excellent training to perform
Service and repairs on domestic automobiles and trucks.
Contribute to repeat and referral business through strong problem-solving skills and
commitment to
Top-quality workmanship and excellent customer service.
Expertise provides leadership to other mechanics to increase repair accuracy, minimize lost
time.
Participate in continuous training and professional development activities to maintain
current
Knowledge of rapidly advancing automotive technologies.
WORK RELATED EXPERIENCE
Experienced in Diesel Engine Technology, Cat Electronic Technician Software, Cummins
Insight Software, Detroit DDDL Software, Diesel Electrical Wiring Diagrams, Heating & Air
Conditioning, Heavy Brakes, Steering and Suspension, Heavy Chassis, and Heavy Duty
Transmissions, Differentials, Heavy Clutches, Heavy Drive Lines, Diesel Engines and Fuel
Management Systems, Preventive Maintenance Inspections, and Electrical Diagnosis.
Experienced in Engine Diagnostics and rebuilding, experienced in Engine Cooling Systems
Diagnostics and Repairs, experienced in Engine Lubrication Systems Diagnostics and Repairs,
experienced in Vehicle Chassis Diagnostics and repairs, experienced in Drive Ability
Diagnostics and repairs, and Transmission Diagnostics and repairs.
EDUCATION, CERTIFICATIONS, & AWARDS
Occupational Associates Degree (OAD) – Diesel Technology
05/2010–10/2011
Diesel Heavy Trucks
Arizona Automotive Institute
Glendale, AZ
Richard Keith Continued:
PROFESSIONAL EXPERIENCE
TCI Leasing/Rental 10/2011 –
10/2012 Lube Technician,Performed state inspections and B oil service,Repaired any and all
found during inspection.Repaired u-joints,brakes,wheel
problems
seals,tires,heating and ventilation, air conditioning, suspension
airbags,clutch adjustments.
ADC 11/2007
- 01/2010
Fleet maintenance mechanic, repaired vehicles/trucks, changed oil/lube, changed tires, tune ups,
Engine diagnosis, changed brakes.
Desert Block Company
02/2007 - 10/2007
Machine operator, forklift operator, moved pallets with blocks for delivery to various locations,
operated a front end loader, assembled automated machines.
US Cold Storage
05/2005 - 06/2006
Shipping and receiving, pulled customer's orders with stand up reach pallet.
Central Freight Lines
03/2003 - 02/2005
Dock worker, forklift operator, loaded and unloaded merchandise from trailers to be delivered to
various locations.
References Available Upon Request
Contact this candidate