Human Resources Training

Matthew Shaffer, PHR 814-***-****

**** ****** ****, ***, ** 17527 ***********@*****.***

Professional Profile

Over seven years of well-rounded experience in a variety of human resources modalities.

1. 1.

Full-Cycle Recruitment HRIS Implementation

1. 2.

Training Development Healthcare Staffing

1. 3.

Performance Improvement Facilitation

2. 4.

Mentoring Employee Retention

Professional Experience

Maxim Staffing Solutions, Columbia, MD (remote)

9/2012 - Present

Training and Education Specialist

Achievements:

1. Created and facilitated a new advanced recruitment and retention training

1. Designed and instructed the first series of virtual training webinars at our company

2. Partnered with leadership to build out a brand new education curriculum for all levels of

management, from executive-level to branch-level

3. Designed new company handbook

Responsibilities:

1. Training design, development, and facilitation

1. Assist and consult during needs assessments

1. Maintain relationship with the business to keep training needs aligned with outcomes

2. As needed, travel to branch offices for a variety of specialized trainings

Maxim Staffing Solutions, Columbia, MD (remote)

8/2011 – 8/2012

Performance Improvement Consultant

Achievements:

2. In conjunction with business leaders, created and implemented Maxim’s first-ever system

of recruitment and operational KPIs

1. Used new HRIS software to pinpoint inefficiencies in our recruitment, sales, and

operations engines. Increased visibility brought immediate improvement to branch offices

2. Established an inaugural recruiter recognition program to reward personnel that

consistently excelled in KPIs, both in quantity and quality

Responsibilities:

1. Work directly with senior leadership in order to pinpoint key performance indicators and

encourage buy-in at the local level

2. Create and draft detailed reports on recruitment, sales, and retention performance for

presentation to regional leadership

3. Assume the role of an “internal consultant” to help branch offices streamline their

processes and work together more efficiently

4. Act as liaison to the field in implementing major change initiatives

Maxim Staffing Solutions, Columbia, MD (remote)

1/2010 – 8/2011

HRIS Trainer/Implementation Manager

Achievements:

3. Created a robust 18-month “rollout” plan, and successfully adapted to rapidly changing

circumstances to ensure a seamless transition

3. Individually transitioned 15 Maxim branch offices, both remotely and including a week of

on-site training.

4. Created an infrastructure to support this major organizational change that is still used

heavily today

Responsibilities:

2. Act as direct consultant to branch offices during transition to new HRIS platform

2. Ensure change process resulted in minimal business disruption

3. Manage an eight-week training and implementation period for each of my individual

branch offices

1. Create best practice documents, quick trainings, and record webinars on an as-needed

basis

Maxim Staffing Solutions, Philadelphia, PA

2/2008 – 12/2009

Regional Recruitment Lead

Achievements:

4. Over an 18-month span, recruited candidates accounted for an average of $27,000 in

revenue and $12,000 in profit for branch offices in my territory

4. Managed a territory of 13 offices, specializing in high-level healthcare recruitment as well

as training and orientation for internal personnel

5. Was one of only eight recruiters in the entire company invited to participate in this pilot

program, based on previous achievements

Responsibilities:

3. Collaborate with branch accounts managers to determine top recruitment needs

3. Remotely source, interview, and recruit physicians, nurses, and allied health professionals

for placement

4. Handle employee grievances, conflicts, complaints, and progressive discipline

Maxim Staffing Solutions, Philadelphia, PA

2/2007 – 2/2008

Recruiter

Achievements

• Over a span of six months, recruitment activities directly lead to increase

in branch revenue from $36,000 to $67,000 per week

Responsibilities:

4. Recruit and place healthcare professionals, including physicians, nurses, and allied health

professionals, on per diem, contract, and direct placement assignments

5. Consult with managers at facilities to determine recruitment focus and find the right

candidate to fit their needs

6. Handle all employee progressive discipline, conflict resolution, incident reports, and other

matters

Education

Juniata College, Huntingdon, PA

B.S., Political Science

December 2006

Certifications

Professional in Human Resources, HRCI

Achieved May 2013

Consulting Skills, ASTD

Designing Leadership Programs, ASTD

References

References are available upon request.

Contact this candidate