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Customer Service Quality Assurance

Location:
Montgomery, AL
Posted:
September 10, 2014

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Resume:

Jayne E. Tollerud

**** ******** ******

Las Vegas, NV 89147

702-***-****

Objective: Seeking employment to secure a position that will utilize my abilities and skills I

have obtained and to be given the opportunity to develop additional skills.

Skills and Abilities

24 years restaurant experienced as food server and cashier to include one year as a Food

Service Manager and 2+ years of recent food preparation Quality Assurance

representative experience preparing high volume foods for 7-11 retail stores.

20 years general warehouse work in production, mail and package sorting, collating,

ability to operate manual and electric pallet jacks, limited machine operation,

manufacturing, shipping/receiving, newspaper inserter.

Certificates:

Health Card - Food Handler – SNHD; Las Vegas, Nevada

Relevant Experience

Food Service Supervisor, Creech AFB, Nevada 2013 - 2014

Managed the grave shift at the Creech AFB Dining Hall which averages over 20,000 meals

served per month. Duties included personnel management, money handling, food storage,

preparation and serving, maintained sanitation and current health standards.

Cho Sun BBQ, Creech AFB, Nevada 2012 - 2013

Food preparation, Cook, Cashier, and Customer Service in this fast food type Korean Restaurant

2010 – 2012

LSG Sky Chef, Seattle, Washington

Quality Assurance / Production Worker: Responsible for providing food preparation quality

control for 25+ employees preparing a variety of sandwich meats, salads, sauces, sliced cheeses,

and 2,000+ sandwiches daily for 7-11 stores. Ensured employees produced products to client’s

specs and to FDA or USDA standards in a timely manner also including: pre and post

operational sanitary inspections, directed corrective actions when needed. Ensured proper food

temperature and maintained log; ensured all employees were wearing proper protection

equipment and maintained prescribed heath standards to include wearing gloves, face guards,

hair nets, hand washing, etc. and provided on the spot corrective actions.

2007 – 2010

Manpower, Temporary Associate - Production Worker, Tukwila, Washington

Primarily general warehouse and production work including order picking.

1999 – 2007

Shari's Restaurant, Renton, Washington

Food Server/Waitress/Cashier

Education: Centralia College – GED Seattle, Washington



Contact this candidate