Customer Service Quality Assurance
Resume:
Jayne E. Tollerud
Las Vegas, NV 89147
Objective: Seeking employment to secure a position that will utilize my abilities and skills I
have obtained and to be given the opportunity to develop additional skills.
Skills and Abilities
24 years restaurant experienced as food server and cashier to include one year as a Food
Service Manager and 2+ years of recent food preparation Quality Assurance
representative experience preparing high volume foods for 7-11 retail stores.
20 years general warehouse work in production, mail and package sorting, collating,
ability to operate manual and electric pallet jacks, limited machine operation,
manufacturing, shipping/receiving, newspaper inserter.
Certificates:
Health Card - Food Handler – SNHD; Las Vegas, Nevada
Relevant Experience
Food Service Supervisor, Creech AFB, Nevada 2013 - 2014
Managed the grave shift at the Creech AFB Dining Hall which averages over 20,000 meals
served per month. Duties included personnel management, money handling, food storage,
preparation and serving, maintained sanitation and current health standards.
Cho Sun BBQ, Creech AFB, Nevada 2012 - 2013
Food preparation, Cook, Cashier, and Customer Service in this fast food type Korean Restaurant
2010 – 2012
LSG Sky Chef, Seattle, Washington
Quality Assurance / Production Worker: Responsible for providing food preparation quality
control for 25+ employees preparing a variety of sandwich meats, salads, sauces, sliced cheeses,
and 2,000+ sandwiches daily for 7-11 stores. Ensured employees produced products to client’s
specs and to FDA or USDA standards in a timely manner also including: pre and post
operational sanitary inspections, directed corrective actions when needed. Ensured proper food
temperature and maintained log; ensured all employees were wearing proper protection
equipment and maintained prescribed heath standards to include wearing gloves, face guards,
hair nets, hand washing, etc. and provided on the spot corrective actions.
2007 – 2010
Manpower, Temporary Associate - Production Worker, Tukwila, Washington
Primarily general warehouse and production work including order picking.
1999 – 2007
Shari's Restaurant, Renton, Washington
Food Server/Waitress/Cashier
Education: Centralia College – GED Seattle, Washington
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