Customer Service Manager

Sylvia Maass

Portland, OR

******.*****@*****.*** - 503-***-****

Customer Service

Perfect Driving Record

WORK EXPERIENCE

Security Officer

Securitas - Portland, OR - September 2012 to Present

Responsibilities

Alarm verification/monitoring/response Loss Prevention

Entry/exit management/access control Escorts

Perimeter/interior patrols/protection Traffic safety

Business intelligence applications Firefighting training

Workplace safety Safety compliance audits

Safety compliance audits Evacuation assistance/exercises

Emergency assistance Crisis management

Customer Service

Accomplishments

Private Security Officer License/State of Oregon Dept. of Public Safety

(GHS) Globally Harmonized Systems OSHA/MSDS Training

Advanced Certification Training for Professional Security Officer / ACT I & 2

Government LockBox Clearance/Training and Awareness

CPR/AED and First Aid Certified in Infant/Child/Adult

Safety awareness projects/idea team

Skills Used

Perfect Driving Record

Leadership

Teamwork

Customer Service

Projects

Caregiver/Manager

Traditions Enrichment Center - Orange, TX - August 2009 to December 2011

Job duties include but not limited to:

Caring for children age 6 weeks to 12 years

Preparing lesson/activities/meals

Making sure that the children are well cared for and kept entertained in a safe environment

Making sure parents are kept up to date with any changes/activities

Supervising field trips

Supervising the Center when Owner is unavailable

Contact: Nikki Heathco 409-***-****

Sub. Teacher

Orangefield ISD - Orangefield, TX - 2002 to 2010

Supervising and teaching of students of all junior high levels and subjects

Performing workroom duties of coping, laminating, organizing of multiple projects

Carrying out office duties such as answering phones, filing and organizing, greeting of

Assisting visitors to the campus and assisting in general office duties where needed

Supervision and tutoring of students with core subjects in preparation for state tests

Contact: Ann Folsom 409-***-****

Other Experiences

SouthPort Systems, Evadale, TX

Inspecting and replacing filters for high tech equipment, ordering of supplies, daily rounds of

Inspections, working around hazardous chemicals and equipment, safety training and

Preparedness

Fontana Ent, Beaumont, TX

Marketing Director, phone sales/customer service/dispatch

CDC Electric, Beaumont, TX

Secretary/Filing/Answering phones/Customer service/Purchas orders

Delta AC, Beaumont, TX

Secretary/Billing/Dispatch/Appointment setter/Customer service

Target, Beaumont, TX

Stocking/warehouse/displays/customer service

Albertsons, Beaumont, TX

Deli clerk/demo personnel/customer service

Hetzels, Vidor, TX

Manager/cashier/stocker/PO/receiving

EDUCATION

HCA certificate in home healthcare

Aquire - Portland, OR

2014 to 2014

DPSST in state of oregon security officer license

Securitas - Portland, OR

2012 to 2012

Evadale High School - Evadale, TX

Lamar State College Orange - Orange, TX

Contact this candidate