Customer Service Sales

Shawnette Duncan

**** ******** ******, ********, ** 11226

*****************@*******.***

347-***-****

Objective: A Retail Associate position with an established organization where I can enhance my professional skills and utilize

my strong interpersonal skills to the advantage of the company

Experience

Brooklyn, NY S&D Party Supply Store Jun 2011 Nov 2012

Floor Sales/Cashier

• Ensured that every customer received outstanding service by providing a friendly environment, which included greeting and

acknowledging every customer, maintaining product knowledge and all other aspects of customer service

• Assisted with floor moves, visual merchandising, display maintenance and housekeeping

• Maintained knowledge of current sales, followed promotion protocols at all times

• Arranged and displayed merchandise to promote sales

• Coordinated inventory of merchandise and replenished as needed

Brooklyn, NY McDonald’s Jan 2011 Jun 2011

Cashier/Porter

• Performed cashier duties, ensuring a daily accurate accounting of all monies received and disbursed utilizing the POS

system

• Maintained a safe and clean environment to ensure health requirements were met

• Followed all guidelines and procedures outlined in health and safety manuals as set by the Store Director

• Assisted in preparation of foods and beverages

Queens, NY

Floor Sales Traffics Shoe Store April 2014 May 2014

• Maintained knowledge of current sales, followed promotion protocols at all times

• Ensured that every customer received outstanding service by providing a friendly environment, which included greeting and

acknowledging every customer, maintaining product knowledge

• Condensing shoes in the stock room also coordinated inventory merchandise

New York, NY

Visual merchandising (temp) Micheal’s Arts and Craft Store June 2014 July 2014

• Ensures presentation standards in assigned areas

• Worked overstocking merchandise stock items identified

• Assisted in planograms, signing, ad set and maintenance

Education

New York, NY Borough of Manhattan Community College Jan 2013 May 2013

Coursework towards an Associate’s Degree in Theatre Arts

Brooklyn, NY Erasmus Hall Campus H.S. (YCD) June 2011

H.S. Diploma

Contact this candidate