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Customer Service Administrative Assistant

Location:
El Macero, CA
Posted:
September 10, 2014

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Resume:

Casey Griffin

**** ******** ***, ****** ****, CA 95961 * Relocating to Nashville, TN

********@*****.*** / 916-***-****

OBJECTIVE

To obtain a position where my 7+ years of international purchasing, analyzing and logistics

experience will be enhanced and utilized. A creative and diligent problem solver looking to exceed

position requirements. Committed to making a continued significant contribution with a forward

thinking company that offers the opportunity for progression.

SKILLS AND ABILITIES

Computer Skills

Excellent knowledge of Microsoft Office (Excel, Word, PowerPoint, and Outlook)

Proficient in Microsoft Access and Crystal Reports

Skilled in inventory management systems

Purchasing

Extensive experience purchasing internationally and delivery logistics

Knowledge in negotiation and vendor relationship retention

Knowledge with inventory management systems and reporting structures

Communication

Communicate daily with sales, marketing and operation departments

WORK EXPERIENCE

Buyer II December 2006 Present

Poolmaster, Inc., Sacramento, CA

Manage and analyze inventory levels and determine quantities to purchase

Analyze and negotiate inventory cost with vendors

Develop streamlined procedure protocol for international purchasing, logistics, and

warehouse product receipt

Research and reconcile inventory discrepancies

Supervise purchasing assistant

Plan, purchase and maintain relationships with international suppliers

Interface with operations management on material status and production planning

Coordinate with marketing department to prepare marketing information for new and

developing products

Coordinate with engineering department and vendors in the development of new products

Create user reports in Crystal Report Software linking with inventory database FACTS

Maintain freight costing with local ocean and land vendors

Convey product quality issues/solutions with international suppliers

Maintain logistic records regarding delivery date schedules to ensure timely delivery

Work closely with customer service department for current and future customer ordering

needs

Coordinate customer direct shipments from international vendors

Events Manager January 2006 October 2006

On Line Publishers, Inc., Lancaster, PA

Management, coordination and planning of company presented & company

sponsored annual events

Contract negotiations with event facilities

Maintaining ACT! databases

Correspondence with media, radio, newspaper and TV for annual event

sponsorship

Managing publication circulation for monthly publications

Preparation of bulk mailings, initial preparation, mailing and paperwork for USPS

Administrative Coordinator February 2005 December 2005

Furniture First, Harrisburg, PA

Assist in the coordination and processing of furniture customer container orders

Communication with supplier partners

Communication with Furniture First members and stock holders

Coordinate with Senior Director of Merchandising for customer orders

Event Coordinator/Executive Administrative Assistant August 2001 February

2005

On Line Publishers, Inc., Lancaster, PA

Management, coordination and planning of company presented & company sponsored

annual events

Contract negotiations with event facilities

Acquired entertainment contracts for event performances

Maintaining ACT! Databases

Correspondence with Media, Radio, Newspaper and TV for annual event sponsorship

Managing publication circulation for monthly publications and distribution personnel

Preparation of bulk mailings, initial preparation, mailing and paperwork for USPS

Formatting and preparing articles for publishing

Office supply ordering

Printer, copier, and fax machine maintenance

EDUCATION

Bachelor of Science in Business Administration

Expected Completion Date December 2014

Concentration in Supply Chain Management and Corporate Management

California State University, East Bay, Hayward, CA



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