Customer Service Manager

Bella Acuna

***** ****** **. ** ******, CA ****8

Cell: 562-***-****: **********@*****.***

Career Focus

To acquire a position with the potential for advancement where I can utilize my knowledge and experience.

Summary of Qualifications

Organized office manager with over 27 years experience in a fast-paced business operations setting in the Real Estate Industry. Demonstrated ability to provide exceptional support and service for a broad-range of staff and clients.

Hard working, multitasking with outstanding telephone, scheduling, and documentation skills.

Escrow Assistant with 2 years experience in Escrow and Title. Areas of expertise include receptionist/clerical, disclosure, demands, funding, and recording.

License traveling Notary Public

Core Qualifications

* Accounts Payable

* Accounts Receivable

* Planning/Coordinating

* Type 65 WPM

* Energetic and organized

* Excellent communication skills

* 10-key proficient

* Business correspondence

* Filing and data archiving

* Bilingual

* Microsoft Office

* Self-motivated and able to work independently

* Maintained schedules and appointment calendars for entire office staff.

* Placed orders for office supplies, equipment, and services.

* Supported management and staff and assisted with major projects.

* Resolved accounting issues regarding invoicing.

* Performed daily clerical functions: phones, typing, filing, and customer service.

* Processed accounts payable and payroll time sheets.

Accomplishments

* Managed daily schedules and sales leads for all Real Estate agents and brokers.

* Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within

high-volume environment.

* Ability to negotiate mortgage loans for homeowners.

* Notary Public

Employment Summary

Processor/Underwriter

September 2012 to July 2014

Evertree, LLC

Office Manager/ Processor and Assistant to Investor

April 2011 to July 2012

Real Estate Development, LLC- Montebello, CA

Escrow Assistant / Office Manager

October 2005 to September 2010

Downey Lending Escrow - Downey, CA

Office Manager

July 1987 to October 2005

Wire Guard Systems - Huntington Park, CA

Education

Bell Gardens High School, 12th grade

Bell Gardens, CA

Some College

Keywords

Inventory, office supplies, type 65WPM, reception, client relations, front desk, executive assistance, Microsoft Office, data entry, bilingual.

References

Available upon request.

Contact this candidate