Kolleen M. Herlong
McDonough, GA 30253
*********@*****.***
PROFILE: Proven team player with ability to motivate others to achieve results and improve productivity. Detailed oriented with high level of work ethic.
Education: Clayton State University Continuing Education:
Medical Billing Specialist Certificate June 2014
Paralegal Certificate Program June 2000
Georgia Military College 1995 – 1996
El Paso Community College 1990 – 1991
Skills: AAPC Certified
Ability and knowledge to use procedure codes and diagnostic code books
Knowledgeable of insurance filing
Telephones third-party payers about delinquent accounts
Traced unpaid insurance claims
File appeals for denied claims
Experience:
July 2011 – Sep 2013 Dr. Ragan L. Faler Stockbridge, GA
Front Office/Insurance Coordinator
* Responsible for maintaining daily schedule
* Insurance claim filing manually & electronically
* Processing daily insurance payments
* Checking in IV sedation surgery patients
2000-2011 Atlanta Periodontics Stockbridge, GA
Front Office/ Insurance Coordinator
* Responsible for maintaining maximum productivity for a successful practice
* Schedule existing & new patients appointments
* Helped convert to a chartless office
* Process daily insurance and account payments
* Researched unpaid explanation of benefits
* Filed insurance claims manually & electronically
1997-2000 King & King, P.C. Atlanta, GA
Legal Secretary
* Scheduled attorney & client meeting
* Maintain & schedule court dates for eight attorneys in both criminal & bankruptcy departments
* Substantial client contact concerning proceedings
1992-1996 United States Air Force Valdosta, GA
Household Goods Specialist
* Arranged household goods movements & delivery
* Schedule air transportation for troop movements
* Shipped classified material to other military installations
* Held Top Secret clearance
* Desert Storm Veteran