Customer Service Assistant

WESLEY ALEXANDER

*** **** ****** ( Winnsboro, TX 75494

972-***-**** ( ***************@**.***

Staff Assistant

Goal driven and dynamic professional, with strong understanding of business

administration poised to utilize gained knowledge and skills in operations

management, and staff supervision to contribute positively to

organizational goals while achieving professional development. Highly

motivated, dependable, and demonstrates professionalism in handling various

organizational functions. Extremely organized and resourceful coupled with

effective multitasking skills and ability to consistently accomplish any

tasks or projects under highly demanding and deadline-driven environments.

A team player with effective interpersonal and communication skills, adept

at building productive relationships and building rapport with a diverse

set of individuals.

Core Competencies

Operations Management ( Inventory Analysis ( Customer Service ( Client

Relationship Management

( Reports Preparation ( Records Management ( Administrative Functions (

Staff Supervision & Development

PROFESSIONAL EXPERIENCE

Hi-Tech Testing ( Longview, TX

06/2010 - 06/2013

Radiographer Assistant

Served as liaison between the contractor and inspector; ensured

consistent and effective flow of communication. Provided cross-functional

support regarding daily activities to ensure efficient operations.

. Handled several functions including transporting, surveying and

setting up of radiograph equipment on site.

. Selected to work on out of state projects, including an eighteen month

assignment in Ohio.

. Developed and maintained daily records and reports according to

timelines.

U.S. Census Bureau ( Mineola, TX

04/2010 - 05/2010

Census Representative

Conducted consensus of households through face-to-face interviews, and

gathered information. Established rapport with clients and addressed

common issues. Accurately reported findings, while maintaining

confidentiality.

. Ensured accomplishment of documentation within timelines by

appropriated management of time and resources.

The United States Navy ( Pearl Harbor & Honolulu, HI

06/2001 - 03/2003

Mess Specialist

Provided direct leadership to various crewmembers and ensured attainment

of daily goals. Addressed and resolved queries in an expedited manner.

. Maintained inventory of supplies and developed extensive records

related to supply and personnel.

EDUCATION AND CREDENTIALS

Bachelor in Business Administration, 05/2009

Texas A&M Commerce - Commerce, TX

Associates Degree in Culinary Arts, 05/2005

The Art Institute of Dallas - Dallas, TX

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