Sales Customer Service, Service and hospitality industry

Location:

Posted:

September 10, 2014

Brett Consalvo

Objective Emphasis toward ensuring exemplary customer service while providing

enthusiastic relations with guests.

Business Experience

2008 - 2013 Stoneybrook Country Club Orlando, FL.

Lead Bartender

Collaborated with owner and manager on bar layout prior to opening

Managed, trained, and scheduled all personnel

Responsible for all for cash interactions and personnel check out

Purchased and prepared serving locations with appropriate liquor

Banquet Coordinator / Server

2006 – 2008 DR Horton

Sales Associate

Greeting/qualifying the customer

Making the sales presentation

Overcoming objections and closing the sale

W orking with mortgage to obtain loan approval

Building the customer relationship as construction proceeds

W orking with the closing coordinator to produce a smooth closing

2004 - 2008 Ybors Martini Bar Orlando, FL.

Manager / Lead Bartender

Bar setup and breakdown

Set bar schedule

Made sure all guests were well taken care of

Set up and worked private parties and holiday parties

2004 – 2006 The Blue Room Night Club (Downtown Orlando)

Vip bartender

Made sure guests were happy

Bar set up and break down after shift

Head waiter during private functions and holiday parties.

Making sure all guests had food, drinks and were happy

2000-2004 Sloppy Joe's Orlando, FL.

Bartender

Waiter/ Bartender

Bar set up and breakdown

Ensuring guests were well taken care of.

W orked private parties and holiday functions as needed bartender/or waiter