Customer Service Health
Resume:
Objective:
To obtain a position as a Health Service Administrator, Administration
Assistant, Clerk with a noteworthy company to use my strong writing and
verbal skills as well as seeking a challenging position in an
administrative capacity. This will allow me to utilize my knowledge, self-
starter, team player, and strong multitasking abilities in a corporate
environment.
Skills:
o Type 40wpm, with strong Intermediate working knowledge of Microsoft
Office Word, Excel and PowerPoint.
o Working knowledge computer system of Care Cast, ECMR and CCMS
o Proficient in communication, organizational, and administration skills.
o An expert in great customer service.
o Fluent in Spanish
Education:
Lehman College Bronx, NY Bachelor of Science January 2013 (Graduated)
Major: Health Service Administration GPA: 3.00
Montefiore Hospital-CMO
04/2014-08/2014
Senior Clerk-Temporary
o Responsibilities include answering and making heavy volume telephone
calls as well as using multiple call lines in a prompt, courteous, and
professional manner
o Introducing and enrolling patients into different Health care programs
such as The Accountable care Organization.
o General filing and clerical duties
North Central Bronx Hospital
Health care Associate- Internship
09/2012-03/2013
o Objective was to learn, analysis, and mirror health care administrators
and health care facilities on a daily basis while working hands on with
women patients.
o Helped support 1 Health Associate Director with daily projects and
assignments and as well supported an entire staff of administrative
personnel.
o Greeted, doctors, nurses, and patients on a daily basis, and assigned
patients to waiting room locations or to a health care department.
o Assisted in clerical duties such as making reminder calls out to
patients, scheduled appointments, answered incoming calls, faxed, helped
patient's fill out medical forms,and filed documentation.
o Used unity systems to schedule, and to open and close patient's daily
visits.
Assisted in important meetings,workshops and conferences with top health
care administrators.
Starbucks Coffee Company
Supervisor
09/2008-07/2011
o Supervised a small staff of 8 people and demonstrated "just say yes"
when taking care of customer needs.
o Met customer's needs by giving great customer service, attention to
detail, and appropriately suggested products to enhance
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