Customer Service Administrative Assistant

Jessica Griffin

Officer Manager - H & H Environmental Services, INC

Tampa, FL

***********@*****.*** - 813-***-****

Probation/Parole Officer, Administrative Assistant, Skin Care Specialist

WORK EXPERIENCE

Officer Manager

H & H Environmental Services, INC - Tampa, FL - July 2013 to Present

Duties/Responsibilities: schedule appointments, scan documents,

file documents, answer calls, send & receive emails, manage accounts payable, handle new hire paperwork,

create Microsoft excel spreadsheets, create quotes & invoices, create Microsoft word documents

Correctional Officer Trainee

Telfair State Prison - February 2013 to April 2013

Duties/Responsibilities: observe correctional officers in their daily tasks, monitoring & providing supervision to

the male inmates, escorting inmates to & from their daily classes & activities, monitoring the inmates during

their lunch time, performing a count of all inmates three times per shift, reading and becoming familiar with the

codes of conduct, learning the standard operating procedures

Server/ Hostess

Carter's Family Buffet - Valdosta, GA - November 2011 to January 2012

Duties/ Responsibilities: wait as many as 5 tables at a time, clean tables,

prepare drinks, cash out customers, greet customers, seat customers, roll silverware, keep buffet areas clean,

make fresh tea & coffee, sweep & mop floors, clean bathrooms, refill all condiments including salt, pepper,

& sugar

Customer Service Associate

TJ Maxx - Valdosta, GA - February 2008 to August 2008

Duties/Responsibilities: countdown register at beginning of shift, bag, bow, wrap or gift-wrap items, greet

customers entering establishments, issue receipts, refunds, credits, or change due to customers, maintain

clean and orderly checkout areas, process merchandise returns and exchanges, receive payment by cash,

check, credit cards, vouchers, or automatic debits, request information or assistance using paging systems,

resolve customer complaints.

Cashier

Dollar General - Dublin, GA - June 2008 to July 2008

Duties/Responsibilities: countdown register at beginning of shift, bag items, greet customers entering

establishments, issue receipts, refunds, credits, or change due to customers, redeem food stamps and

coupons, maintain clean and orderly checkout areas, process merchandise returns and exchanges, receive

payment by cash, check, credit cards, vouchers, or automatic debits, request information or assistance using

paging systems, resolve customer complaints

Hostess/Server

Teppanyaki Steak and Seafood Restaurant - Dublin, GA - September 2006 to July 2007

Duties/Responsibilities: wait as many as 5 tables at a time, clean tables,

prepare drinks, cash out customers, greet customers, seat customers, roll silverware, keep fresh salads

stocked, make fresh tea & coffee, sweep & mop floors, clean bathrooms, refill all condiments including salt,

pepper, & sugar, take carry out orders, receive payment by cash, check, credit card

Carhop

Sonic Drive In - Dublin, GA - November 2005 to May 2006

Carhop

Duties/Responsibilities: take orders, prepare drinks, bag food items, run

food, cash out customers, clean slushy & ice cream machines at the end of each shift, restock all wet & dry

toppings, restock all cups, paper bags, straws, napkins, clean bathrooms, take out trash

EDUCATION

Bachelor of Arts in Criminal Justice

Valdosta State University - Valdosta, GA

May 2013

General Studies

Middle Georgia College - Dublin, GA

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