Manager Administrative Assistant
Resume:
MACKENZIE K. FINUCANE
Arlington Heights, IL 60005
email: *********@******.***
CAREER SUMMARY
Extensive administrative and managerial experience primarily in medical
settings. Supervision, hiring and training of office staff. Excellent
interpersonal skills with extensive relationship-building experience with
the general public as well as corporate superiors and staff. Executive
support skills including strong oral and written communication. Very
meticulous, organized and enthusiastic professional.
WORK EXPERIENCE
Red Garnet, LLC, New York, NY
07/12 - 6/14
Direct Marketing Company
Product Manager
David J. Palmer, MD, SC, Chicago, IL
11/06 - 04/12
Well established two physician/two site medical/surgical practice
Practice Manager
. Create schedule for staff of 7 to insure adequate coverage for each site
. Supervise staff, including hiring, training, performance evaluations and
disciplinary responsibilities.
. Schedule surgeries to insure appropriate pre-surgical requirements are
met for 5 different surgical sites.
. Order all medical/surgical and office supplies for both sites.
. Contact person for all maintenance, repair and purchase of office and
medical equipment for both offices.
. Created employee handbook.
. Preparation of data for payroll; oversight of all personnel benefits.
REHABILITATION INSTITUTE OF CHICAGO, Chicago, IL
10/05- 11/06
Chronic Pain Care Center
Interdisciplinary Pain Management Program
Business Support Manager/Program Coordinator
. Analyze and manage workflow of administrative and other non-clinical work
for department.
. Organize and direct office operations and procedures, record keeping, and
payroll.
. Supervise administrative staff: Interview, hire, train, assign work
schedules and evaluate performance.
. Insure appropriate scheduling of clinic patients, maintain worker's comp
patient insurance compliance and accounting/budget maintenance.
THEODORE B. HANDRUP, JR., M.D. & ASSOCIATES, Chicago, IL
7/02 - 11/04
A well established three physician/five therapist psychiatric practice.
Office Manager/Executive Assistant
. Solely responsible for day-to-day activities of the practice. First-hand
knowledge base allowed for informed, critical decision making analysis
for appropriate actions.
. Re-wrote policy and procedure manual to facilitate smooth operations
during manager's absence.
. Revised filing system of 2,000 medical charts to a color coded system to
readily identify each physician's patients.
. Implemented cash receivable tracking system for loss prevention.
. Negotiated contracts for new phone system and copy/fax machine whereby
reducing office expenses.
. Cultivated strong relationships with patients, pharmaceutical
representatives and building management creating continuity of care for
patients and more friendly and positive encounters with drug reps and
building management.
MacKenzie K. FINUCANE page 2
Resume
ADVANTAGE CONSULTING AND EDUCATION SERVICES, INC., Southfield, MI
7/99 - 7/02
Provides interdisciplinary support, education and management intervention
to hospitals, nursing home,
rehabilitation centers, sub-acute and home health organizations nationally.
Office Manager/Executive Assistant
. Successfully coordinated travel arrangements for 18 multi-disciplinary
consultants allowing the consultant to focus on their clients' needs.
. Provided superior administrative support to president and vice president
of company so they could concentrate on new business.
. Created and implemented new filing system for all contracts and
educational materials making access easy and understandable for anyone.
. Planned and orchestrated physical move of office.
. Wrote and produced new employee handbook giving answers to new hires'
frequently asked questions, along with appropriate forms and instructions
for taxes, payroll, travel and vacation requests.
. Performed diverse secretarial and accounting duties.
. Provided personal assisting - banking, delivery of audio/visual equipment
and program materials.
HENRY FORD HEALTH SYSTEMS, Detroit, MI
1/96-1/98
Secretary, Dept. of Orthopaedic Surgery - 1)Chairman and 2)Joint
Replacement
. Performed diverse secretarial duties: for both chairman and joint
replacement physicians.
. Maintained meeting and travel calendar for orthopaedic surgery residents.
. Liaison between physicians, administration, nursing assistants, team
coaching staff and patients.
. Personnel management of Orthopaedic Surgery Resident Program.
Grant/Contract Coordinator/Administrative Assistant - Bone & Joint Research
Laboratory
. Successfully managed multi-million dollar grant budgets for six principal
investigative research scientists, including budget monitoring and
forecasting.
. Regularly participated in review of relevant financial and statistical
reports.
. Monitored and maintained all laboratory and office supplies within the
confines of the aforementioned budgets.
. Facilitated all meeting and travel arrangements for six principal
investigators and research Fellows.
. Processed payroll for 30.
EDUCATION
Davenport University - Grand Rapids, MI Courses in: Personnel Management,
Micro and Macro Economics and
Computer Science.
County College of Morris, Randolph, NJ Accounting - six
semester hours.
Central Michigan University, Mt. Pleasant, MI Completed 3 years toward
a Bachelor of Science degree in
Sociology and Psychology.
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