Customer Service Maintenance

William Q. Gresham

***** ************ * Detroit, MI 48224 * 313-***-**** *

*********@*******.***

Dear Hiring Agent:

I am applying for the position as a tool maker. I have the education and

experience which should make me a valuable candidate for the position.

I have 9 years of mechanical work experience at Mack Engine Facility (UAW)

in skilled trades; I have managed a team of 12 and coordinated building

maintenance operations as the facilities coordinator at a Michigan charter

school.

Accustomed to working in changing environments where deadlines are a

priority and handling multiple jobs is the norm, I enjoy challenges and

working hard to achieve objectives. Being a productive individual who

gravitates toward training while looking at challenges as opportunities to

apply a science, I am confident that my education, skills and experience

will be an asset to your organization.

I am looking forward to the opportunity to become an asset.

Sincerely,

W.Q. Gresham

W. Q. Gresham

William Q. Gresham

10383 Beaconsfield * Detroit, MI 48224 * 313-***-**** *

*********@*******.***

OBJECTIVE

To acquire a challenging position where I can apply the experience and

knowledge gained through an array of educational training in the fields of

science, working toward becoming a trusted company advocate with the

desires and drive to succeed with contribution to your organizations growth

and efficiency.

Career Accomplishments

.Perform and/or review screening-level modeling and calculations estimating

air pollution emissions.

.Conduct field inspections at major air pollution sources to assess

compliance with regulatory requirements

and take appropriate enforcement actions.

.Review periodic emission reports for compliance with applicable rules and

track compliance.

.Stay current on all new air pollution rules, regulations, and policies

that may affect OSHA standards.

.Seven years experience as a Maintenance Supervisor responsible for

analyzing, planning, coordinating,

and supervising the wok of staff engaged in the maintenance of facilities.

.Good knowledge of the principles, policies, practices, procedures and

strategies required to properly

operate a comprehensive maintenance and operations programs.

.Excellent knowledge of the theory and principles of operation of

components, systems, sub-systems, and

the ability to troubleshoot and diagnose problems, and identify and

implement appropriate remedial action

to put malfunctioning equipment and facilities back into action.

.Technical background in the field of Building Maintenance

.Exceptional organizational and time management skills with attention to

detail.

.Excellent knowledge of principals and practices of employee supervision,

including work planning,

assignment and review and the training of staff in work procedures.

.Ability to communicate effectively pertaining to planning, assigning, and

supervising the work of staff and

providing status reports to senior management.

.Interpersonal and communication skills sufficient to interact with

associates at all levels of the

organization and convey information effectively.

.Strong business management and customer service skills with the ability to

plan and direct multi-facet

business affairs.

Professional Experience

RMS

Swiss Machinist

August, 2012 - Present

Operating Swiss machine

Editing Programs in CNC

Critical inspection of all completed parts in reference to prints using

microscopes

Gauge and computer program usage in relation to part tolerance specific

Graco

February, 2012 - July, 2012

Machinist

Ran Mazak FMS 6000 and CMM systems

Tolo-Matic

June, 2011-November 2012

Machinist/CNC Lathe Operator

Editing Programs in CNC

Critical inspection of all completed parts in reference to prints

Gauge and computer program usage in relation to part tolerance specific

Permac Industry

May, 2011 - June, 2011

Machinist/CNC Mill Operator

Running large order parts on Okuma mills

Daimler Chrysler

April, 2000 - May, 2009

Toolmaker/Machinist

Production support in CNC Machine programming and setup

Programming - EZ Path SC Lathe

- Proto Trak M3 - Bridgeport Mill

- ACU - Rite - Bridgeport Mill

- Devlieg Boring Mill

McEnglevann Furnace

Troubleshooting

Grinding

Fabrication (CAD,CATIA,drafting)

Nataki Talibah Schoolhouse of Detroit

May 2005 - January, 2009

Facilities Coordinator

.Planned, coordinated, supervised the work staff engaged in building

maintenance.

.Processed work plans to efficiently deploy the maintenance workforce.

.Coordinated priorities, task assignments and work schedules for the staff.

.Conducted deficiency and failure analysis, troubleshooting and implement

new

maintenance procedures.

.Attended Facilities Coordinator Conferences to continuously update and

learn all the essential

practices, theories and principles of the facilities maintenance.

.AHERA (Asbestos Contractor/Supervisor) trained in Toxic Substances

Control.

Education and Training

Henry Ford Community College

June, 2004

Associate of Applied Science - Plant Maintenance Trades

Certificate of Completion - Tool Making

North Carolina Central University

Biology/Chemistry

Certificate of Completion of Apprenticeship for the occupation Toolmaker,

issue by the Bureau of Apprenticeship and Training in accordance with the

United States Department of Labor, Daimler Chrysler UAW T\Apprenticeship

Committee

Catia Training - Daimler Chrysler Technical Training Center (TTC)

Cad

Certificates of Achievement

. Troubleshooting Hydraulic Equipment

. Industrial Gear Box Repair

. Troubleshooting Pneumatic Controls

. Mechanical Schematics

. Asbestos Building Inspector Initial

. Asbestos Contractor Supervisor

. Local 547 - Stationary Engineering - High Pressure Steam

Operator

American Red Cross

2010

. Instructor Authorization for Lay Responder and

Professional Rescuer

(adult cpr,child/infant cpr,AED.work place and

community first aid instructor)

Contact this candidate