Customer Service Manager

407-***-****•**********@*****.***

Kelly Lynn

*** ***** ****** *****, *******, Florida 32825•407-***-****•**********@*****.***

Kelly Lynn

Objective

Customer service management where my experience can be utilized to improve customer satisfaction. To secure

a position with a well established organization with a stable environment that will lead to a lasting relationship in

the field of customer service.

Experience

1992-1993

Universal Orlando Orlando, Florida

Customer Service/Merchandising

Greet customers

Sell merchandise

1993-1994

P&R Property Management Orlando, Florida

Front Desk Receptionist

Greet customers and prospective residents

General clerical duties

Answer phones, take messages, work with other employees

1994-2002

Epoch Management Orlando, Florida

Leasing agent and assistant manager

All duties associated with renting apartment homes to prospective residents

Assisted the Property Manager on daily activities for prospects and residents

Worked with the maintenance staff to ensure units were ready for move in

2002-2014

Royal American Management Orlando, Florida

Area/Community Manager/Compliance Specialist/New Hire Community Manager

Trainer

Maintained and managed 4 communities, including the staff at each location

Maintained and managed accounting aspects from accounts payable and receivable

Included traveling to several locations throughout the state to train and direct where ever it was needed.

Education

1975

Fairfield High School Graduate Fairfield, Ohio

Several years awarded Community Manager of the year, Compliance Specialist of the year, Community

of the year. Awards for accomplishment, great attitude, excellent in multi tasking, organized, team

407-***-****•**********@*****.***

Kelly Lynn

player, loyal.

R eferences

References are available on request.

Contact this candidate