LYNN BRENNER

*** ********* *****, ********* *******, IL 60004

H: 847-***-**** C: 224-***-****

acfvbb@r.postjobfree.com

SUMMARY

Accomplished QA/BA Analyst and Tester with significant progressive

experience in all phases of iterative product testing. Effectively

understands development specifications in relation to the business

requirements and the needs of the product user. A skilled problem solver

with the ability to train, document and communicate application

functionality to audiences of varying levels of understanding.

PROFESSIONAL EXPERIENCE

Primesource Healthcare, Buffalo Grove, IL May

2014 to Aug 2014

September 2014

Responsibilities

. Executed daily smoke and regression tests on company's front end

Windows Mobile application for Optometry, Dentistry and Podiatric

examinations.

. Carried out Surescript tests to insure company compliance for drug

validation in reference to insurance programs.

. Completed Meaningful Use tests on company's mobile application

resulting in certification for Medicare and Medicaid EHR financial

Incentive Programs to improve patient care.

. Responsible for end-to-end defect management.

. Updated design documents based on developer changes to the mobile

application for all company lines.

. Analyzed and documented improvements to company front end application

for future upgrades.

Environment

WSS Share Point, basic SQL queries, Motion Dashboard Tablet( Windows

Mobile), Foxpro Scheduler, Company Owned LinkSource Manager

Harco National Insurance Co., Rolling Meadows, IL

Nov 2013 to May 2014

IT Systems Tester (Consultant for Robert Half)

Hired on a six month contract to hire for specific implementation of system

application upgrade.

Responsibilities

. Designed and implemented new test case spreadsheet specific to company

needs.

. Composed and manually executed systems test cases based on requirements

of vendor for newly implemented system upgrade.

. Tested Service Packs that included ISO maintenance updates to system for

forms and loss costs.

. Responsible for end-to-end defect management.

. Worked on a daily basis with ISONET.

Environment

WSS Share Point, ISONET, Insurity

Allstate Insurance Co., Northbrook, IL 1995 -

Aug 2013

Quality Control Consultant 2010 - Jun

2013

Recommended into position by management and was responsible for the

implementation of a new commercial business platform in 48 states requiring

state specific business rules and rates to be tested from conception to

deployment.

Responsibilities

. Involved in the review and business analysis of vendor

(LexisNexis/Insurity) purchased application platform.

. Use of Sage/Reference Connect to meet company specifications per state,

for business rule compliance including accurate premium development.

. Worked with state filings for rate change.

. Worked with and understood Excel raters as provided from pricing clients

to verify correct premium

. Using Quality Center for test planning and execution, composed best-in-

class UAT, FAT and regression test cases.

. Complete working knowledge of Data Solutions.

. Responsible for end-to-end defect management.

. Acted as SME and leader responsible for in the training and mentoring

team consisting of 8 members.

. Excellent verbal and written communication skills

. Familiar with backend systems TIBCO, SAP, .MAX, General Ledger and XML

files.

. Responsible for production deployment testing.

. Recognized multiple times for the ability to identify, analyze, and

resolve problems.

Environment

SQL Basics, HPQC, Sage/Reference Connect, Data Solutions, WSS-Share Point,

MSB/Marshall Swift Beck, PPM - Project Portfolio Mgmt, IPS - Easy Pay,

ECheck, CC

Quality Control Analyst 2008 - 2010

Recommended for position by management due to extensive capabilities with

detailed analyses and performed duties as a specialist responsible for

daily regression testing, defect management and overall platform

robustness.

Responsibilities

. Extensively used QTP-Quick Test Professional to execute weekly regression

test bed against base-lined specifications after code release, resulting

in substantial reduction of production defects.

. Developed a matrix tool for the analysis of regression test bed to locate

deficiencies in automated test cases.

. Drafted test cases and QTP-Quick Test Professional templates to fill out

identified gaps resulting in increased performance and minimizing

production issues.

. Debugged automated test scripts increasing efficiency while reducing

execution test time.

Environment

UNIX, QTP, ClearCase, Data Compare, CIS

Product Testing Professional 2004 - 2008

Promoted into position and responsible for testing the company's first

customer facing and agent utilized web-based system for insurance sales.

. Designed, implemented, and executed test cases enabling rapid deployment

of the company's first web-based front-end.

. Demonstrated independence by self educating in the understanding of

testing tools and detailed design specifications.

. Extensively used business rules, wireframes and data journals in the

interpretation of specs to effective write test cases.

. Extensively used Clear Case to store and share test cases.

. Aided in the expediency of the product rollout by demonstrating

flexibility in testing all lines of insurance.

Environment

AS400, ClearCase, Sage, CIS, URS

Operation Field Support Specialist 2000 - 2004

Liaison between agents and developers.

. Analyzed defect tickets for 24 states resulting in code improvement

project initiation.

. Executed and processed monthly queries in Brio Business Intelligence

Software to generate active client questionnaires resulting in end

customer feedback that was used to enhance consumer stickiness and

overall loyalty.

Environment

AS400, Brio Business Intelligence Software, Access, Data Warehouse,

Business Object Warehousing

Field Support Staff Specialist 1998 - 2000

. Triaged and remedied defect backlog to insure compliance of end customer

insurance polices against accepted business practices and government

regulations.

Environment

AS400

Data Processor/ Manual Rater 1995 - 1998

. Process and input data from hard copy applications insuring optimal flow

of business operations.

. Selected as a high performer to be a key member of a bring-up team to

test and deploy a new version of a data processing and insurance policy

generating system.

. Identified by management due to high learning aptitude to become a manual

rater increasing quality and accuracy of business property insurance

policies.

Environment

AS400, Alert, Odyssey, Mainframe, PUPS, IRMS

TECHNICAL SKILLS

10 Years Proficiency: HPQC, QTP, Prism, Brio Software Intelligence, Sage-

Reference Connect, Clear Case, Test Management, Defect Analysis/Management,

MS Office Suite

EDUCATION

Diploma, Senn High School, Chicago, IL

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