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Customer Service Quality Control

Location:
Indianapolis, IN
Posted:
September 10, 2014

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Resume:

Debra A. Peck

*** *. ********** **

Indianapolis, Indiana 46204

317-***-****

Objective: To obtain entry-level employment with a company that will utilize the skills and

abilities that I have to offer. My career path has a variety of effective tools to help many

work place environments.

Employment History

Inspector, Shares Inc. Shelbyville in March 2011-April 2011

I used a torque wrench and hand sander to ensure the correct placement and sixe to

specifications.

I visually inspected automotive pieces imperfections such as cracks or missed components.

I was responsible for maintaining quality control for automotive line manufacturing.

I recorded documentation of hourly testing of work complete and file these reports

I worked with the line employees to correct errors and I alerted supervisors of problems.

In this position I had to have effective oral and written communication skills. I also was self-

motivated, organized, a worked to the company expectations for their employees and their

manufacturing.

Bartender/Cook Willie Farkles Shelbyville, In 1983-November 2009

I was responsible for receiving rink and food order for patrons.

I would prepare foods per standards of Serve Safe

I was responsible collecting monies and cash register reconciliation daily.

I worked closely with the owner another staff to ensure a good dining and drinking establishment

In this position, I showed initiative, the ability to prioritize, problem solving, and effective

communication skills, I also exhibited excellent customer service skills.

Kitchen Manage, Montana Mikes Edinburgh, IN Dec 2004- June 2006

I coordinated kitchen staffing or twenty-eight employees

I was responsible for collections of perishable foods and storage

I would inventory and order foods as necessary

I was responsible for maintaining efficient kitchen management

I worked closely with owner, wait staff and kitchen staff for a great consumer dining experience

I was responsible for payroll for employees as well as accounts billable and receivable for

vendors

I interviewed, trained and terminated employment for the restaurant.

In this position, I exhibited excellent customer service skill, effective oral and written

communication skills, and the ability to prioritize and work well under pressure as well as

leadership skills.

Excellent references available upon request



Contact this candidate