Manager Mental Health
Resume:
ANNA M. GUERRERO
EAST ELMHURST, NY 11372
***********@*****.***
Objective: To obtain a position in social services where I can utilize my advocacy skill and resources.
Experience: VNSNY Health Home Inc.
1250 Bdwy, 22nd fl.
New York, NY 10001
January 2008-Present
Health Home Care Manager
Assist and advocate for substance abusers, link clients to the appropriate referrals . Manage a caseload
between 20 and 25 clients. Meet with treatment providers and client, have case conferences on a monthly
basis to discuss their progress. Update records and progress notes on a weekly basis. Submit treatment
letters and milestones to demonstrate client,s progress thus far. Refer clients to detox and rehab, provide
support and encouragement in all areas. Assist in all emergencies such as suicidal tendencies and
domestic violence situations. Follow up by filling out incident reports and alerting supervisor of all crucial
situations. Fill out 2010e applications and maintain good rapport with housing providers. Call housing
providers on a weekly basis to assist clients with placements. Review all client,s NYCWAY review, and escort
to all important wecare appointments, and HRA appointments. Outreach all clients at their program and or
home, and keep records of their medical and mental health diagnosis. Learn Altruista a Health home database
utilized to record all efficient efforts made to better service our population. Outreach new clients with issues
related to mental health, legal, medical, housing and substance abuse issues. Link clients to all relevant
resources in their neighborhood and make collaborative efforts to obtain a full list of resources in all areas.
Efficient care manager with a list by borough of all services available in the community.
COMMUNILIFE, INC
24-16 Queens plaza south
LIC, NY 11101
February 2005-May 2007
MICA Housing case manager
Assist SPIMI and OMH clients to obtain safe, affordable housing, work closely with clients psychiatrists and
therapists in reference to their mental health satus and progress or decompensation. Manage clients budget
by providing a letter and breakdown of how much they would be responsible for paying in reference to rent and
utilities. Make home visits to ensure client is thriving in their current environment. Make appointments with
realtors and landlords who have apartments available to clients. Maintain good rapport and a positive
connection with realtors in order to better assist our population.
HARLEM EAST LIFE PLAN, INC.
2369 Second avenue
New York, NY 10035
Methadone Maintenance Counselor-MICA cluster
Sept 2002-February 2005
Manage caseload of 50 clients, update records, monitor methadone dosage, adjust and monitor if needed. File
all pertinent records, run weekly groups pertaining to relapse prevention, and mental illness. Complete
progress notes and treatment plans in a timely manner. Run Spanish speaking support groups after hours on
Fridays. Put stops on clients on a weekly basis to counselor and guide them in reference to their drug
use. Assist case conferences with psychiatrist and medical doctor on staff to discuss their diagnosis.
SKILLS
Proficient in Word, excel, powerpoint and Access. Resourceful, and organized multitasker, who is a good team
player, always ready to assist coworkers and staff. Positive interpersonal skills, proficient in doing 2010e
housing applications. Fluent in Spanish.
EDUCATION: Bachelor of Arts, Minor in Crimonology
References available upon request.
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