Customer Service Sales
Resume:
Randi Mancuso
th
*************@*****.***
Paris, TX 75460
Objective:
To obtain the position as the HR Assistant Manager at Hiring Partners, Inc., where my ambition and
education will allow me to make an immediate contribution as an integral part of a progressive company.
Wishing to apply my interpersonal skills and business knowledge to assist the company in the
accomplishment of its goals.
Education:
The University of Texas at Dallas- Richardson, TX
B.S. in Business Administration and Marketing- GPA: 3.713
December 2012 M.S. in Marketing- GPA: 3.4
May 2014
• Microsoft PowerPoint
• Handling details
• Managing time
• Coordinating tasks
• Skills:
• Microsoft Word
• Microsoft Excel
Academic Projects:
Personal Selling and Sales Group Proposal
• Interviewed Lennox employees to obtain useful industry information and evaluate the
competitive advantage of Lennox products/services
• Developed a proposal and delivered a mock sales pitch to a team of interested investors
while applying trust building concepts and communication principles
Marketing Research Group Project
• Conducted marketing research by conducting a focus group and creating and distributing
surveys
• Obtained secondary research in order to aid the university in the decision of whether or not
to implement a new personal finance resource for UTD students
• Analyzed survey data and created marketing recommendations for the programs benefit
Competitive Marketing Group Project
• Assisted a new health concierge company, FreshBenies, in the development of their business
and marketing techniques
• Collected primary and secondary research in order to make appropriate changes to the
portrayal of the company
• Presented our final project to the owners of the company in hopes to help give them a new
perspective on how to boost their market share
Experience:
Buffalo Joe’s Pub- Paris, TX August 2014-
Present
Waitress/ Bartender (Part-Time)
• Provide excellent customer service to patrons
• Work as a team member in order to create a calm and smooth flowing work environment
• Handle cash, serve food and beverages, perform all pre and post shift tasks effectively and
thoroughly
Sportsplex at Valleyview- Dallas, TX August 2011-
July 2014
Volleyball Coach
• Guided young girls in the development of teamwork skills, while also teaching sportsmanship and
athleticism
• Expanded overall athletic capabilities by introducing new techniques
• Encouraged new member participation by networking in order to help improve brand recognition
• Promoted new program developments by informing parents and children of new camps, leagues and
teams
Pappadeaux Seafood Kitchen- Richardson, TX July2010-
August2011
Waitress/Hostess (Part-Time)
• Utilized teamwork and communication abilities in order to meet daily/weekly sales goals
• Applied effective marketing skills in order to promote featured dishes and up-sell items to boost
customer satisfaction and brand imagery for the company
Excel Volleyball Club- Plano, TX December 2009-
May 2010
Assistant Volleyball Coach
• Assisted the head coach in motivating players, organizing weekly tournaments and teaching useful
skills
• Resolved team disputes by creating a calm and trusting environment
Contact this candidate