Phillip S. Granger
Austin, Texas
78737
************@*****.***
F inancial, Banking & Risk Management Professional
S T R AT E G Y L E A D E R S H I P E X E C U T I O N
Experienced Mortgage, Financial and Banking professional emphasizing in strategic planning in a variety of
fast-paced environments. Proven track record of success in managing people, budgets, forecasting, and data
analysis. Well-honed skills in preparing detailed and complex financial models to support departmental
divisions within an organization. Results oriented hands on team leadership style in Mortgage Banking, Real
Property Financing, and Business Development. Seeking to utilize my extensive background in a role with a
respected organization that values dedication and a proven track record of success.
AREAS OF EXPERTISE
Mortgage Banking Change Controls Forecasting & Research
Budget Overseeing Investment Analysis Team Management
Risk Assessment Operations Management Strategic Planning
PROFESSIONAL E XPERIENCE
Fay Servicing January 2014- Present
Asset Manager
Founded in early 2008 to address challenges created by the growing housing crisis, Fay Servicing is a special servicer
providing innovative servicing solutions for both performing and non-performing mortgages in an effort to maximize
investor return.
• Leveraging my consultative and mortgage banking background to manage a portfolio consisting of over $30 MM
of distressed assets in various states of performance with respect to debt servicing to include non-core asset
liquidation
• Liaising with property owners and asset owners to develop strategies utilizing government and proprietary
modification programs to optimize portfolio performance while striving to maintain property ownership in the
hands of the current mortgagor
• Returning on current assets under management placing in the top tier within the company
• Thorough understanding of mortgage default services, bankruptcy processes and investor guidelines
• Thorough understanding of CFPB compliance standards in place as of 1-2014
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PRG Consulting September 2013- January 2014
Consultant / Contract USAA
Worked in a consultative capacity assisting in the project management of the documenting and developing of the Dodd
Frank Stress Testing procedural effort at USAA.
• Analyze and document current and target processes for Dodd-Frank Stress Testing inclusive of Liquidity, Risk
Management and Capital Planning
• Documenting processes in narrative and process map forms
• Including Methods, Results, Governance, Action & Contingency Plans, Future Enhancements, Regulatory and
Supporting Documentation Inventory
• Ensuring overall stress testing framework process is consistent throughout all business units and available for C
level decision making
• Collaborated on USAA Enterprise Stress Testing curriculum to assist with training new Stress Testing personnel
• Leading high level review discussions with clients and stakeholders
• Developed and documented the report on Dodd Frank stress testing results
Bob DeLeeuw Consulting 2012- 2013
Consultant / Contract Bank of America
2/2013-6/2013
HL/LAS (Legacy Asset Servicing) Mortgage Operations team
• Managed the effort on SRM (Strong Risk Management) Process Mapping, Risk Controls Framework and
Documentation project by working closely with leadership to utilize Six Sigma protocols in upgrading process
maps, FMEA’s and Control documents to reflect process improvements as well as updates to current procedures.
Prepared and presented test results documents including findings, observations and recommendations to LOB
executives and stakeholders for change control implementation
9/2012-2/2013
HL/LAS (Legacy Asset Servicing) Investor QC team.
• Managed the work flow process for the gap testing / change controls project of the Bank of America FHA
servicing portfolio. The FHA portfolio must be serviced per HUD guidelines and this effort was to ensure testing
protocols met these requirements. Engaged portfolio executives to document current testing procedures to
Phillip S. Granger
14026 Timberline Trail
Austin, Texas
78737
************@*****.***
identified gaps in these procedures based on stakeholders input and developed change controls to address these
deficiencies
4/2012-9/2012
HL/LAS (Legacy Asset Servicing) Risk Testing team.
• Liaised with executive leadership to conduct execution of risk framework activities including, but not limited to,
independent monitoring and testing of controls and risk management processes. Prepared and presented test
results documents including findings, observations and recommendations to LOB executives and stakeholders for
change control implementation. Operational risk test plan design and test execution, relevant to controls
established in REO (Real Estate Owned), PCCS (Post Closing Central Services), and Property Claims business
units.
Westwind Solutions
Consultant / Contract
MetLife Bank 2011
Business Systems Specialist Information Technology Group
GA IT Strategy and Technology Operational Data Steward
• Utilized my Mortgage Banking skill set in a consultative capacity with the IT team developing the Data
Governance Portal for MetLife Bank. The DGP is designed in an Agile/ Scrum environment as an online tool to
empower employees and management to access and put to best use the data assets of MetLife Bank. As an Ad-
Hoc reporting tool, the DGP allows management to complete regulatory reports in an efficient and more
productive manner.
22 years of Mortgage Banking / Lending experience in several roles of responsibility with various national and regional
lenders. These include:
Bank of America Home Loan Senior Loan Advisor 2010
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Wells Fargo Home Mortgage Senior Loan Consultant 2009
Prime Lending Senior Mortgage Loan Officer 2005-2009
Service First Mortgage Mortgage Banker 2004-2005
Additional background and references provided upon request.