Customer Service Manager
Resume:
Donna S Anderson
Ringwood, NJ *****
Cell: 973-***-****
*********@*****.***
PROFESSIONAL EXPERIENCE
Edward Jones Investments Branch Office Administrator
Ringwood, NJ March 2010- April 29, 2014
Office Administration, Account Processing and managing, Client Servicing,
Business Development, Marketing
Ringwood NJ Borough Council Member (Elected Official)
Title: Deputy Mayor 01/01/2008 to 12/31/2009
Elected to Town Council for four year Term 01/1/2006 - Present
Public service, Budgeting, negotiations, trouble shooting
Weichert Insurance Agency- Morris Plains NJ
Personal Lines Account Manager, 11/2006- 09/2009
Customer service, Account Rounding, Sales, and Personal Lines, Inter-State
Traveling
Robert L Cella Agency- Ringwood, NJ
Receptionist/Property & Casualty Producer, 2003 - Nov. 2006
Switch board, Customer Service, Account Rounding, Sales, Personal and
Commercial Lines
UPS Store- Wayne NJ.
Store Manager (Retail Sales and Customer Service) 2000-2003
Managing employees, Purchasing, Packing, and Shipping
Pediatric Professionals- Wayne, NJ 1998-2000
Receptionist/Office Manager for Satellite Office- Oak Ridge, NJ
Owned Home/Office Cleaning Business 1982-1998
Many References if needed (By Request)
Successfully completed Training and Certification in the following areas:
. 06/2005 Property & Casualty Certification (Insurance Sales)
. Licensed in Resident State of NJ
. Non-Resident States: NY,PA,MD,VA, MS, AL, GA
. 08/2005 PAIP/CAIP Certification
. Notary Public 2000-Present
AWARDS AND ACTIVITIES
. Current Member of The Ringwood Borough Council (Elected for 3rd 4
year term)
. Top Vote Getter every Election
. Recipient of the Ringwood St Patrick's Day Grand Marshall 2003
. Current Member of Green Residential Group Home Municipal Advisory
Board
. Open Space Advisory Board
. 15 Year Member- Ringwood Ambulance Corps Auxiliary
. 22 year Member St Patrick's Day Parade Committee
. Former Passaic County Foster parent
. Former Ringwood Girl Scout Leader
. Ringwood 911 Memorial Committee
. Ringwood Dog Park committee leader
Cont.
REFERENCES
Walter Davison Arthur Roselli Scott Heck
Ringwood Mayor Wanaque, NJ Borough Manager
Ringwood, NJ 201-***-**** Borough of
Ringwood NJ
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