Neyssa Almeyda P rez
787-***-**** ********@*****.***
(( Quality Systems (( Product & Site Investigations (( Experience in
Manufacturing & Packaging Areas (( Process Optimization ((
Proactive Engineer with over 5 years of intensive experience and proven
capabilities in applying engineering and science based approaches in the
manufacturing and packaging product industry in order to increase product
sustainability, reduce deviations and product complaints while optimizing
overall process capability. Highly flexible and adaptable; committed to
optimizing resources while improving quality. Considered an innovative,
methodical, detail oriented professional; organized, reliable, and highly
committed. Proficient in utilizing investigative tools and techniques to
identify and evaluate the cause of an event including root cause analysis,
Failure Mode and Effect Analysis, corrective and preventative actions and
monitoring effectiveness of implemented actions to comply with the FDA
cGMPs investigation requirements/guidelines amongst others. Vast experience
investigating, documenting and bringing to conclusion the outcome of
product/processing related incidents, deviations or documentation errors
pertaining to manufacturing and packaging, laboratory, finished product,
raw materials, components, product storage/distribution and complaints.
Ability to identify areas of opportunities within operational processes,
while developing plans and actions in order to achieve process
optimization.
Skills
. Technical knowledge in manufacturing and packaging processes,
technologies and processing equipment
. Proficient knowledge of cGMP's, ISO 9001 and FDA regulations
. Knowledgeable and proficient in problem solving skills and statistical
analysis of data
. Effective in organizing work, managing time and planning to achieve
results
. Proficient in negotiation skills and business savvy/awareness
. Proficiency in handling concurrently and effectively multiple high
priority initiatives with evident sense of urgency and sound Quality
minded approach, while maintaining high level of attention to detail
. Proficient in the use of Personal Computers, including knowledge of
Microsoft Office suite and electronic mail applications
. Proficient in electronic inventory control systems (SAP)
. Proficient in electronic Quality Management System (Trackwise)
. Fully bilingual (English and Spanish), both verbal and written with
excellent proven technical writing skills
. Proficient knowledge in product production principles, Process
Optimization, Quality Assurance and product safety.
. Ability to interact with business partners at all levels
. Team player who can handle multiple projects simultaneously in fast
paced environment
. Skilled in Kaizens, Lean Manufacturing and Six Sigma continuous
improvement processes
Professional Experience
Warner Chilcott LLC Fajardo, PR
March 2009-
Present
Process Quality Compliance Engineer (June 2010 - Present)
. Recommend and/or implement changes to safety procedures, work processes,
in order to assure continuous process improvement.
. Responsible for preparing and presenting performance metrics related to
customer complaints and site unplanned deviations.
. Lead and or assist in Cross Functional Teams regarding process
improvements, achieved by corrective actions implemented through site
investigations.
. Utilize process improvement methodologies such as Lean Manufacturing,
Six Sigma & Kaizens in order to establish corrective and preventive
actions while achieving process and product optimization.
. Responsible for thoroughly investigating unplanned deviations related to
facilities, product and production areas, amongst others, by applying
investigative tools and techniques such as FMEA, Cause and Effect
Diagram, Kepner
Neyssa Almeyda P rez
PAGE 2 of 3 ********@*****.***
Process Quality Compliance Engineer - Continued
Tregoe (KP), Input-Process-Output (IPO), 5 Why's, in order to obtain the
root cause and establish corrective and preventive actions. Use
investigative tools to perform data analysis in order to evaluate
alternative solutions.
. Conduct, lead and/or participate in project meetings involving project
stakeholders and senior management regarding evaluation and impact
discussions of reported events to ensure that actions are identified to
prevent recurrence.
. Review and evaluate each event under investigation against the
applicable defined/implemented metrics to monitor the effectiveness of
corrective and/or preventive actions and communicate results to site
management.
. Maintain an updated knowledge of the cGMP regulations and FDA Guidelines
and utilize those principles in the investigation process and final
report issuance.
. Perform APR portion related to product unplanned deviations and product
complaints while providing product recommendations in order to assure
that appropriate documented evidence supports the
changes/recommendations and that its effect on product quality can be
either anticipated or mitigated.
. Provide technical support to Area Managers and Supervisors by
recommending improvements in order to maximize equipment effectiveness,
increase manufacturing and packaging capabilities while improving
product quality.
. Provide support in GMP related aspects associated to the
manufacturing/packaging/laboratory processes regarding outcomes,
stemming from investigations, complaints, deviations, CAPAs, change
requests and APRs.
. Develop and implement measures to monitor the effectiveness of the CAPA
systems while partnering with management to develop and implement proper
trending of CAPA performance.
. Participate in the creation, writing, review and revision of product and
areas standard operating procedures in order to assure these are
consistent with current practices, cGMPs, guidelines and policies,
industry practice and trends.
. Serve as the initial point of contact for local plant Product
Complaints, while evaluating possible product risk escalation and
ensures risk assessment is timely and adequately addressed. Perform and
document complaint investigation and assure its timely closure.
. Maintain track and trending of product performance, based on received
complaints for possible escalation to CAPA.
. Participate or lead Cross Functional Investigations (CFIs) involving
Area Managers and Site Leaders, regarding product or equipment failures,
as required.
. Provide training in SOPs related to the QA area to colleagues from other
functional areas, as required.
. Issue investigation reports, complaints follow-up and applicable monthly
monitoring progress reports for the site.
. Apply methodologies or techniques and statistical analysis tools such as
Improvement Models, DMAIC Process and Mistake Proofing in order to
optimize processes.
. Effectively interact with cross functional teams at all levels,
particularly with manufacturing, packaging, Technical Services,
laboratory, Planning/Logistics, HR and Engineering at the site and at
other Warner Chilcott sites in order to identify areas of opportunities
and develop plans in order to achieve higher product quality.
. Evaluates the manufacturing processes with the Technical Services groups
in order to determine improvement possibilities.
. Recommend to management course of action in order to solve problems and
identifies alternatives.
. Identify problem areas processes, and develop proposals for the
improvement of product quality efficiency through process optimization
duties.
. Identify, initiate, lead and or participate in improvement projects that
deliver benefits to any process of the plant.
. Actively participates in the creation and analysis of metrics directed
to define opportunities for improvement and reduction of variation
opportunities.
. Participate in the equipment evaluation process as part of the deviation
reduction initiative in order to optimize efficiencies.
Neyssa Almeyda P rez
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Quality Compliance Specialist (July 2009 - June 2010)
. Evaluated executed batch records vs applicable procedures and analytical
results vs established specifications and provided disposition of lots.
Verified and completed the applicable checklists to ensure
accountability of all applicable documents.
. Coordinated priorities with the Logistics Area in order to assure timely
product release, within determined forecast.
. Wrote and reviewed departmental procedures to assure update with current
practices or cGMPS trends and issued requests of samples as needed.
. Maintained upper management updated regarding any event that might
affect the quality and/or timely release of lots.
. Suggested improvements in the working area related to documentation
design and flow to the supervisor/manager.
. Granted lot disposition in the inventory control system (in-process,
bulk product, finished products and third party lots) while
participating in Cross Functional Investigations (CFls), as needed.
. Reviewed the status, through the inventory control system, of raw
materials and/or packaging components in order to assign disposition
status to manufactured and packaged products.
. Provided training in SOPs related to the QA area to colleagues from
other departments as required.
. Changed SAP status for all raw materials, bulk product, packaged
products and third party lots making sure that all documents are
completed and approved.
. Revised and approved manufactured and packaged product batches in a
regular and timely manner while providing any support needed to the
batch certification experts.
Safety Compliance Specialist (February 2009 - July 2009)
. Audited the Hazardous Product Program (Tooling Rooms, Waste Treatment
Plant and other Engineering Areas), to assure product Material Safety
Data Sheets (MSDS) are maintained and followed by colleagues,
temporaries and contractors while Updating plant SOPs and preventive
maintenance forms and procedures under evaluation.
. Audited the fire system inspection and testing practices and their
records. Conducted special inspections of these systems as requested in
the emergency procedures and preventive maintenance program.
Environmental Resource Management (ERM) Guaynabo, PR
August 2008 - February 2009
Chemical Engineer (Intern)
. Worked directly with the Air Division of various Pharmaceutical and
Manufacturing sites, monitoring their respective LDAR Programs (Leak
Detection and Repair).
. Audited and updated PNID's (Piping and Instrumentation Diagrams) for
various Pharmaceutical Plants.
Education and Training
PUPR, Polytechnic University of Puerto Rico, Hato Rey, PR 2012
Masters in Manufacturing Engineering, Quality Management
PUPR, Polytechnic University of Puerto Rico, Hato Rey, PR 2008
Bachelor of Science, Chemical Engineering
PUPR, Polytechnic University of Puerto Rico, Hato Rey, PR
. Six Sigma Course
. Design and Implementation of Statistical Sampling Plans Course
. Lean Manufacturing Course
Business Excellence Consulting, Inc
. Minitab Course - Applied Statistics
. Certified Quality Engineering Course
Guerra Consulting Group, Inc:
. Failure Investigations: A Workshop Activity for Manufacturing &
Laboratory Operations
Sagrado Coraz n University, Santurce PR:
. PNL: Neuro-linguistic Process Programing Course