Customer Service Accounting

Location:

Posted:

September 11, 2014

Laurie J Holmes

K 0C 2H0

*************@*****.***

OBJECTIVE A position as a General Office / Accounting Clerk

SUMMARY

Over 12 years accounting experience

Working knowledge of Microsoft Word, Outlook, Internet and Reynolds & Reynolds

Dedicated professional attitude, committed to getting the job done

Exceptionally well organized and detail oriented; committed to quality customer service

Enthusiastic; committed, resourceful; strong problem solving skills

Dynamic supportive team member who takes initiative

RELEVANT SKILLS AND EXPERIENCE

Customer Service

Responded to requests for information from public and employees by answering the phones, greeting the

public, mailing program information and making referrals

Handled complaints efficiently and ensured customer satisfaction

Verified and maintained c ustomer database

Trained new employees to follow and implement excellent Customer Servic e practices

Accounting and Administrative

Extensive knowledge of Accounts Payable and Accounts Receivable

Assiste d with payroll, WSIB, CPP, and federal tax remittance

Ensured timely payments of vendor invoices

Negotiated alternate payment arrangements for customers

Assisted in completion and maintenance of general ledgers

Conducted credit checks and reported delinquent accounts to the Credit Bureau

Handled cash, debit/credit card transactions, verified reports, and reconciled accounts

Monitored and maintained inventory of office supplies and materials

P hotocopied, collated, assembled and distributed materials

P icked up, opened, date stamped and distributed mail

P osted and prepared daily bank deposits

EMPLOYMENT

November 2012 to Present Accounting Cle rk Tony Graham Automotive Group, Ottawa, ON

July 2010 to May 2012 Accounting Clerk Bank Street Mazda, Ottawa, ON

February 2006 to June 2010 Accounting Clerk Bank Street Hyundai, Ottawa, ON

January 2003 to February 2006 Accounting Clerk Campbell Automotive, Ottawa, ON

December 2001 to December 2003 Accounting Clerk Donnelly Automotive Group, Ottawa, ON

EDUCATION AND TRAINING

Ontario Secondary School Graduation Diploma, North Dundas District High School, Chesterville, ON

References Available U pon Request