DAVID M. ROBINSON
***** ***** ***** ** *****, UT 84094 - Cell: 801-***-**** - Email:
********@*****.***
EDUCATION:
Brigham Young University-Idaho (Rexburg, Idaho)
-- Bachelor of Science degree with a minor in Health Science. Two clusters:
Spanish and Communications.
Graduation: December; 2006.
EXPERIENCE:
Client Relations Account Manager, Insurance Point, LLC, Salt Lake
City, UT 2013- Present
-Liaison between carrier and employee's that it insures.
- Oversee client benefit programs health, dental, vision, EAP
programs, wellness,
short-term, long-term disability, AD&D and life insurance
-Aide clientele and employees in daily insurance issues (emails,
phone calls, reporting etc)
-Serve as employee advocate while protecting the integrity of
the company plan.
-Principal on enrollment and updating of benefit upon plan
renewal (contracts, policies, premium)
Client Marketing/Sales Executive, Handyman Solutions, Bellingham, WA
2012- 2013
-Plan and directed projects, increasing production efficiency
and profitability by 15%
-Attended home shows in multiple states to widen company
noticeability
-Formulated and implemented marketing plans, resulting in an
increase in referrals
by 25% and repeat customers by 37% annually
Client Relations Account Executive, Tall Tree Administrators, Salt
Lake City, UT 2009- 2012
-Liaison between company and clients that it insured.
-Supervised over 40 self-funded insured groups of 50 to 3500+
lives.
-Aided clientele in daily insurance issues (emails, phone calls,
reporting etc)
-Personally created and tailored medical, dental and vision
benefit to client's needs.
-Made on-site visits with clients and brokers on a weekly basis.
-Supervised enrollment process of clients (contracts, creation
of
summary of benefits, summary plan documents and presented at
open enrollment meetings).
-Aided clientele on refining benefits upon renewal of policy to
maximize plan value.
- Regularly trained human resources on website functionality
and reporting
Provider Relations Representative, Educators Mutual Insurance Agency,
Murray, UT 2006-2009
-Liaison between the company and over 5,000 providers of
northern Utah
territory, including physicians, dentists, hospitals and
clinics.
-Contracted new providers and supervise health claims on a
daily basis.
-Oversaw credentialing of medical and dental providers.
-Made on-site office visits with providers on a weekly basis.
-Worked as a department team to assure quality care of
providers and members.
City Transit Driver, Smart Bus Inc, Skagway, AK
Summer '05
-Drove city transit bus, aided tourists with directions and
questions.
-Communicated with tourists in both English and Spanish.
-Supervised funds of the company during work day.
-Received commercial drivers license (Class C)
Head Treatment Room Student Coordinator; BYU-Idaho, Rexburg, Idaho
Winter '04
-Instructed younger student trainers in rehabilitation
techniques
-Supervised treatment, and rehabilitation of athletes and
faculty patients.
-Presented and implemented protocols and procedures of
sanitation
to department head. (Shortly approved thereafter.)
Field Marketing Representative; Centex/Home Team Pest Defense,
Charlotte, NC Summer '03
-Door to door salesman, selling pest control contracts.
-Received pest control technicians apprentice license.
-Worked as a team in weekly trainings to develop better
communication skills with
potential clients. (Role playing)
VOLUNTEER WORK:
-Teachers Aid in sports medicine lab. - Supervised students in
correct taping procedures.
-Eagle Scout Project-Larrabee State Park. (Bellingham, WA)
-Aided with Toys for Tots and food drive with Salvation Army
during Christmas season (~15 yrs)
SKILLS AND AWARDS:
-Eagle Scout Award (1999)
-Excellent communication skills.
-Proficient in Microsoft Outlook, Word, Excel and PowerPoint.
Type 55-65wpm.
-Able to work independently and interact well with co-workers.
-Able to organize and prioritize work to meet deadlines and
embrace new challenges.