Customer Service Data Entry

Location:

Posted:

September 11, 2014

Rosalie Recher

Franklinton, NC 27525

r ********@**.**.***

Objective: To Obtain a Clerical/Customer Service/Admin Position

H ighlights of Qualifications

• 24 years of office, clerical and customer service experience

• Strongly self-motivated, punctual, and follow directions accurately.

• Responsible, reliable and friendly, professional appearance and manner

• Microsoft Word, Excel, Outlook, Data/Alpha keystrokes of 8000+

Relevant Skills and Experience

• Paid attention to accuracy, especially with data entry, in clerical tasks such

as processing letters, order entry, data files and claims with Stock Building

Supply, Office Team, Pearson Vue and REPPS, L LC.

• Worked with contractors, body shops, insured claimants and insurance

companies.

• Average 120+ calls per shift with an average QA score of 97% or better

• Resolved claims with claimants and insurance companies

• Entered orders for a medical manufacturing company

• Experience working in a manufacturing and call center environments

Work H istory

Clerical/Order Ent ry Pearson Vue/Office Team Raleigh, NC

Sept.2013-Dec.2013

REPPS L LC Wake Forest, NC M ar 2012-

Dec.2012

Carolina Finance Cary, NC A ug. 2011-

Mar. 2012

S tock Building Supply Raleigh, NC Oct. 2008-

April 2010

Call Center F idelity Investments Durham, NC A ug.

2010-July 2011 CSAA Insurance Colorado Springs,

CO Jan. 2007-July 2008

Business T raining

Career Diploma-Professional Sec., Penn Foster 2/2009

Diploma-Paralegal/Legal Assistant, Watterson College 10/1992

AA Degree-L iberal Arts Waldorf College 5/1980

H igh School Diploma –West Hancock H igh School 5/1977