Customer Service Sales
Resume:
ELISABETH PETERS
Cicero, New York 13039
**********@*****.***
WORK EXPERIENCE
Self, Cicero
Day Care Provider January 2005 - June 2014
• Observe and monitor children's play activities.
• Keep records on individual children, including daily observations and information about
activities, meals served, and medications administered.
• Discipline children and recommend or initiate other measures to control behavior, such as
caring for own clothing and picking up toys and books.
• Organize and participate in recreational activities and outings, such as games and field trips.
• Maintain a safe play environment.
• Communicate with children's parents or guardians about daily activities, behaviors, and
related issues.
The Home Depot, Cicero
Front end Supervisor September 1997 - January 2005
• Provided customer service by greeting and assisting customers, and responding to customer
inquiries and complaints.
• Directed and supervised employees engaged in sales, inventory-taking, and performing
services for customers.
• Monitored sales activities to ensure that customers receive satisfactory service and quality
goods.
• Hired, trained and evaluated personnel in accordance with customer demand.
• Planned and prepared work schedules and kept records of employees' work schedules to
maintain proper customer service.
• Reviewed inventory and sales records to prepare reports for management.
• Established operating procedures and training programs to increase sales efficiency.
• Examined documents, materials, or products and monitor work processes to assess
completeness, accuracy, and conformance to standards and specifications.
• Reviewed documents, such as production schedules, to determine personnel or materials
requirements.
• Conferred with establishment personnel, vendors, or customers to coordinate production or
shipping activities and to resolve complaints or eliminate delays.
EDUCATION
Bishop Grimes, East Syracuse
High School Diploma, Jun 1996
Additional Skills: Microsoft Office Programs
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