Customer Service Manager
Resume:
Las Vegas, NV *****
*******@*****.***
RICK PFAFF
OBJECTIVE To obtain a position where I can effectively utilize my expertise in Customer Service
Management, Property Management and Independent Contracting.
PROPERTY MANAGER, INDEPENDENT
WORK HISTORY LAS VEGAS, NV
1995-Present
Remodeling - Maintenance
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Advertising – Customer Service
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Book Keeping – Collections – Evictions
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MANAGER, THE BOWLER FARGO, ND
10/2013-4/2014
Temporary position while caring for elderly parents in Fargo, ND.
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Management of Bowling division of the facility.
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Manage large parties, customer service, lane maintenance.
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DEALER, THE BELLAGIO CASINO LAS VEGAS, NV
10/1998-4/2010
Deal a variety of table games at the Casino.
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Quick, accurate analysis and calculating.
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Frontline Casino Security.
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FLOOR SUPERVISOR/DEALER, THE MIRAGE CASINO LAS VEGAS, NV
10/1989-10/1998
Responsible for monitoring gaming activity on the floor of Casino.
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Supervise Casino dealers.
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Attend to patrons needs handling questions, complaints, requests.
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Dealt a variety of table games at the Casino
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Quick, accurate analysis and calculating
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Frontline Casino Security
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SKILLS TAM CARD, HEALTH CARD
UNIVERSITY OF NORTH DAKOTA, AVAITION ADMINISTRATION
EDUCATION GRAND FORKS, ND
SHANLEY HIGH SCHOOL FARGO, ND
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