Project Manager Management
Resume:
Gregory Downes, PMP
Tel: 910-***-****
Email: *************@*****.***
EXPERTISE
< Over 8 years progressive experience as a Project Manager/Business
Analyst in Banking, Finance, International Business, External Trade
Negotiations, and Project Management domain in 25+ global locations in
Europe, South and North America, the Caribbean and Africa.
< PMP-certified Project Manager well versed in Project Management tools
and techniques, and ability to accurately prepare documents and manage
multiple deliverables simultaneously.
< End to end Software Development Life Cycle (SDLC) and Software
engineering processes experience like Waterfall, Rational Unified
Process (RUP), Rapid Application Development (RAD), and Agile/Scrum.
< Outstanding understanding and ability to perform Object Oriented
Analysis and Design (OOAD) using Sparx Enterprise Architect, MS Visio,
Rational Requisite Pro, Axure, and MS Project.
< Proficient at performing Business Modeling and creating UML diagrams
such as Use Case Diagrams, Activity Diagrams, State Diagrams, Swimlane
Diagrams, Wireframes, Active Prototypes, and Screen Mock-ups.
< Excellent ability to conduct As-Is and To-Be analysis, and gather and
translate business rules and requirements into Functional Requirement
Document (FRD) and Use Case Narrative.
< Extensive experience at creating Requirement Traceability Matrix (RTM)
to manage changes in requirements using Rational Requisite Pro and
Excel.
< Experience conducting GAP, SWOT, Market, Cost/Benefit, and Economic
Impact analysis.
< Experience manipulating large data using Excel macros and creating
pivot tables and charts.
< Expertise in Bug-tracking and Bug-reporting using test management
tools Quality Center, Test Director, and Clear Quest
CERTIFICATIONS
Project Management Professional (PMP) Project Management Institute
Master Project Manager (MPM) American Academy of Project
Management
Six-Sigma Black Belt Aveta Business Institute
(Scheduled to complete by Nov 2014)
TECHNICAL SKILLS
Methodologies SDLC, RUP, UML, JAD, RAD, Waterfall, Agile Scrum,
BPMN
Business Modeling Tools MS Visio, Rational Requisite Pro, Sparx Enterprise
Architect, Axure
Project and Test MS Project, MS Office, HP Quality Center, Test
Management Director, Win Runner, Load Runner
Databases SQL Server, MySQL, MS Access
Operating Systems Windows 2000, XP/Vista, 7 MAC OS X, DOS
Languages Visual Basic, Python, XML
Software Application MS Word, Excel, PowerPoint, Outlook, Publisher,
SharePoint, InfoPath, Projects Server, EViews, SPSS,
Gantt Project
PROFESSIONAL EXPERIENCE
HeGeD Business Solutions, NC Oct 2013 - Aug
2014
Project Manager/Business Analyst
Project Scope: Worked as a on an insurance application for a third party.
The application developed has the following modules: Health and Life
Insurance. These two modules interface individually for different types of
insurance policies as per the requirements. The software allows an
individual can apply for insurance coverage that meets their particular
circumstances through Internet. The applicants can select the type of
insurance and requisite features by simply clicking on an appropriate
module, which would thereafter display the coverage and rates.
Responsibilities:
< Developed Project Charter and Project Management Plan, and executed
all phases of the project lifecycle. Prepared budget estimates,
project schedule, and risk register.
< Resolved numerous project issues including staffing shortages,
tactical matters, scope creep and divergent stakeholder needs.
Conducted stakeholder analysis and management.
< Directed the work of technical teams, articulated project goals and
scope, and translated business needs into technical terms, prepared
detailed work breakdown structures (WBS) and instilled shared
accountability for achieving project milestones.
< Conducted sessions for gathering User and Business Requirements from
various SMEs.
< Developed Functional Requirements Specifications (FRS) and Business
Requirement Document (BRD) as well as high-level Project Plan and Test
Plans.
< Analyzed Business Requirement Documents and created Use Cases, Use
Case Diagrams, Activity Diagrams, Sequence Diagrams using MS Visio
< Used Rational Unified Process (RUP) to define the development life
cycle and created Use Case diagrams using UML.
< Provided reports/presentations, as needed to report progress and
project completion goals, to develop Business Requirement Document and
Use Cases.
< Developed the process for implementation of the requirements.
< Scheduled meeting with developers, SMEs (Subject Matter Experts) and
testers to collaborate resource allocation and project completion.
< Worked with the quality assurance team so as to test different
releases and to develop Test Plans and Test Cases
< Conducted training sessions for the end users and documented various
training manuals.
< Analyzed and evaluated the performance of the application from various
dimensions by conducting User Acceptance Test (UAT) and wrote PL/SQL
statements and SQL queries to retrieve and check Database contents.
Environment: MS Visio, UML, RUP, MS Office, MS Project, XML, HTML
Inter-American Development Bank, Washington, DC June 2011 -
Oct 2013
Project Manager/Business Analyst
IDB is the leading bank for development financing to governments of the
Western Hemisphere at standard commercial rates of interest. Besides loans,
IDB also provides grants, technical assistance, and research services. The
scope of this project was to create a framework for investment finance to
support capacity building to facilitate increased efficiency, productivity,
and international trade.
Responsibilities:
< Developed Project Charter and Project Plan (work packages,
deliverables, milestones, assumptions, constraints, dependencies)
< Developed and Maintain Workplan (work breakdown structure, resource
assignments, schedule, dependencies, budget, and quality metrics)
< Managed Stakeholder Involvement and Maintain Engagement. Defined
Metrics and Monitor Performance. Provided periodic status reports to
senior management.
< Involved in all phases of software development life cycle (SDLC) in
RUP framework.
< Facilitated JAD sessions, identified system interfaces, and created
the Functional Requirements Document (FRD).
< Performed Requirement Analysis to develop Use Cases, Activity,
Sequence, and Wireframe Diagrams using Enterprise Architect.
< Extensively interacted with both user group and development team to
prepare structured charts and UML diagrams.
< Managed and tracked the change control process of requirements and
design changes using Rational Requisite Pro.
< Documented the changes and their impact on the system design and
delivery.
< Created documentation such as requirements management plans,
functional requirements, test plans and test cases.
< Incorporated the best practice methodologies as advocated by the
Rational Unified Process.
< Designed and analyzed Business Process Model, Use Case model and test
procedures based on RUP methodology.
< Created Requirements Traceability Matrix (RTM) using Requisite Pro.
< Wrote user requirements specification (URS) and Functional
requirements specification (FRS) Documents as per the Business
requirements and process flow using Sparx Enterprise Architect.
< Developed manual for educating and training the user about the new
system.
< Coordinated User Acceptance Testing and interfaced with the
development team regarding defect status and fixes on daily basis.
Environment: RUP, Rational Requisite Pro, Rational Rose, Oracle, MS
Project, MS Office Suite, Sparx Enterprise Architect.
Office of Trade Negotiations, Brussels, Belgium Apr'
2007 - Feb' 2010
Business/Trade Analyst
The Office of Trade Negotiations is responsible for the coordination,
development, and execution of negotiating strategies for a group of 15
Caribbean countries in external trade negotiations. This scope of the
project was to develop web-based toolkit for negotiators and internal
centralized tracking system to coordinate trade between Caribbean and
European countries.
Responsibilities:
< Coordinated all aspects of projects such as initiation, planning
including budgeting, scheduling, task assignment and tracking, change
Management, status reporting and risk management.
< Facilitated team meetings to coordinate activities for project
schedules, presented deliverables to the management, and conducted JAD
sessions to elicit requirements.
< Managed requirements to minimize scope issues. Understand all systems
requirements within deliverable and provide feedback, collected
requirements from customers, users and prioritized them.
< Involved in walkthroughs and meetings with development team to discuss
related issues.
< Created UML Diagrams such as Use Case, Activity, State and Wireframe
using MS Visio.
< Implemented an integrated RUP solution with complete line of
traceability for all the artifacts of projects.
< Involved in the creation and maintenance of the Workflow plans and
artifacts.
< Prepared Business Process Models that includes modeling of all the
activities of the business from the conceptual to procedural level.
Followed top down, leveled technique for building Business Process
Models.
< Performed gap analysis between current performance and desired
performance (i.e. critical customer requirements).
< Used Rational Rose to visually determine the proper structure, key
elements and optimal design for database.
< Wrote clear, concise detailed system requirements specification (SRS)
documents and user documentation in accordance to guidelines and
standards of a level where developers can interpret, design and
develop the application with minimum guidance.
Worked closely with project manager in handling whole project.
Environment: MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word, UML,
Rational Requisite Pro, RUP SDLC.
Office of Trade Negotiations, Georgetown, Guyana Sept'
2002 - Apr' 2007
Business/Trade Analyst
The Office of Trade Negotiations is responsible for the coordination,
development, and execution of negotiating strategies for a group of 15
Caribbean countries in external trade negotiations. The project had two
objectives:
< Developing a web-based trade reference database where import and
export information can be extracted to support business and investment
decisions. The System allows customers to extract trends, volume, and
value of trade between countries to support investment decisions.
< Developing a Total Revenue Integrated Processing System (TRIPS) for
customs management. The new system incorporates the necessary
technology to receive customs declaration electronically in advance of
importation.
Responsibilities:
Experienced with all phased Software development life cycle (SDLC)
methodology.
< Prepared Business Process Models that includes modeling of all the
activities of the business from the conceptual to procedural level.
Followed top down leveled technique for building Business Process
Models.
Conducted JAD sessions with SMEs for requirement gathering and
prepared User Requirement Specifications document using Enterprise
Architect.
Performed Gap Analysis of the As-Is and Should-Be process within the
organization to analyze and fill the existing gaps in the business
processes.
Documented the Use Cases and Activity diagrams using MS Visio to
understand the requirements and communicate them to the development
team.
Implemented an integrated RUP solution with complete line of
traceability for all the artifacts of web development projects.
< Created and maintained Workflow plans and artifacts.
< Worked with the UI team to create the User Interface screenshots to be
presented to the Business.
< Examined, analyzed and modeled test plans and test procedures based on
RUP methodology.
< Performed Gap Analysis for the modules in production, conducted
feasibility study and performed impact analysis for proposed
enhancements.
< Verified the functional aspect as per the Business Process and
validated the interfaces with the other systems and data conversion
from the legacy system.
< Involved in walkthroughs and meetings with development team to discuss
related issues.
< Used Rational Rose to visually determine the proper structure, key
elements and optimal design for the database and to aid efficient
creation of tables and storing procedures.
< Wrote clear, concise and detailed system requirements specification
(SRS) documents and user documentation in accordance to guidelines and
standards of a level where developers can interpret, design and
develop the application with minimum guidance.
< Supervised User Acceptance Testing (UAT) to test the functionality of
the application.
< Coordinated with the development team in documenting End User Manual.
Environment: UML, Use Case Analysis, MS Visio, Enterprise Architect,
Rational Rose, MS Word, MS Power Point, MS Excel, HP Quality Center
World Trade Organization, Geneva, Switzerland Jan'
2002 - Mar' 2002
Intern - Economic Research
The World Trade Organization (WTO) is the only global international
organization dealing with the rules of trade between nations. The goal is
to help producers of goods and services, exporters, and importers conduct
their business. This scope of this project was to perform a gap analysis of
the trade policies of the Dominican Republic, and recommend initiatives to
build business capacity.
Responsibilities:
< Co-authored and presented two papers - Food Aid and Green Box
Subsidies - to the Special Session of the Committee on Agriculture of
the WTO Doha Round Negotiations.
< Performed gap analysis of the trade policies to determine compliance
with WTO commitments and obligations, and made recommendations on
capacity building initiatives.
< Created pivot tables, graphs, and charts using Excel and, including
the applications of macros.
< Performed trade data manipulation, tax reduction impact analysis, and
generated charts on revenue forecast.
< Used SQL to query database and manipulate data.
< Authored substantial sections of the WTO Secretariat's 2002
Trade Policy Review on the DR. Report accessible at:
http://www.wto.org/english/tratop_e/tpr_e/tp204_e.htm
Environment: MS Project, MS Visio, MS PowerPoint, MS Excel, MS Word.
EDUCATION
< Diploma in Multilateral and Regional Trade, Georgetown University,
Washington, DC, 2001
< Master of Science in Economics, UCSD, 1999
< Bachelor of Social Science in Economics, University of Guyana, 1996
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