Customer Service Human Resources

JODY LEVINE

P.O. Box ***** Irvine, CA ***** 949-***-**** ************@*****.***

SUMMARY:

I am a motivated and energetic professional with excellent qualifications in customer service,

executive and administrative assistance, human resources, and office management. I command

superior communication talents- interfacing effectively with clients, vendors, co-workers, and

senior management. In addition, I am extremely detail-oriented and highly organized with

exceptional time-management and multitasking capabilities. Relied upon to handle confidential

issues prudently and research existing problems thoroughly.

SKILLS:

- Multitasking - Superior Customer Service

- Organization - Microsoft Office

- Detail-Oriented - Quicken

- Time Management - Health and Medical Benefits Expert

- Clear & Concise Communication Skills

- Creative Problem Solving

- Public Speaking

- Budgets and Accounting

- Cash Handling

- Billing

EXPERIENCE:

GREENWOOD & HALL - SANTA ANA, CA 2004 - 2011

Administrative Assistant: Not only did I act as an administrative assistant, I also handled all

Human Resource responsibilities for over 250 employees Nationwide. I conducted new hire

orientations, managed benefits, and disability. As the administrative assistant, I managed

invoicing, customer service, and general office duties for clients and call centers nationwide. I

worked closely with clients from a wide range of industries and upheld brand integrity and

image. In addition, I designed spreadsheets, calculated billing amounts, posted receivables,

deposited checks, performed daily bookkeeping, managed agendas and travel itineraries, and

analyzed and reviewed reports.

PARAGON CAPITAL CORPORATION - BOCA RATON, FL 1990 - 2000

Executive Assistant to the CEO: I provided administrative support to the owner of this stock

brokerage firm while simultaneously managing all Human Resources responsibilities for over

300 employees. I served as the main liaison between corporate issuers of new securities and

the general public. I developed and maintained customer service relationships, advised clients

on all aspects of capitalization, and prepared materials for transactions and execution of trades.

Human Resources Assistant: Maintained all personnel related documentation for staff.

Responded to inquiries from authorized organizations, credit bureaus, and finance companies

regarding employment status. I also managed pregnancy and maternity leaves as well as COBRA

enrollment packages.

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EDUCATION:

Colorado State College: Denver, Co - General Education

Morristown-Beard School: Morristown, NJ - Graduate

Professional Classes and Seminars Include:

- COBRA Compliance Systems

- Brochure & Newsletter Design

- Personnel HR Assistant Seminar

- Employee Benefit Concepts & Medical Care Benefits

- Common Legal Questions for Start-Up Business

- Grow Your Business with Email Marketing

- Grow Your Business with Social Media

- Legal Issues for Small Business

- How to Start, Run & Manage a Successful Business

- Technology to Protect Your Business

- The Easy Way to Write a Business Plan

o And other Numerous Seminars in Finance, Administration, and Marketing

SPECIAL INTERESTS & VOLUNTEER WORK:

PET PARTNERS (DETLA) - IRVINE, CA 2013 - CURRENT

Visit patients in the Cancer Ward of CHOC with Certified Therapy Dog to provide comfort for

patients.

BARK THERAPY DOGS ? LONG BEACH, CA 2013 - CURRENT

Visit schools and libraries for children with special needs.

EPILEPSY FOUNDATION OF LOS ANGELES & OC - ORANGE COUNTY 2000 - CURRENT

I played a key role in these foundation's fundraising activities. I collected donations from resorts

including Montage & Disneyland. I served on the LA Team Retreat Committee and acted as a

counselor at the Family & Teen Retreat Camp. I also mentored children with epilepsy,

encouraging them to attempt new sports and physical activities.

BB JAZZ - HUNTINGTON BEACH, CA 2000 - CURRENT

Assisted with all aspects of concerts that raise money for children with autism. I set up tables,

booths, sold T-Shirts, CDs, and provided artists with food and beverages.

VITAS - TUSTIN, CA 2012 - CURRENT

Temporary Caretaker Sit In for elderly.

SPECIAL OLYMPICS OF MIAMI - MIAMI, FL 1990 - 2000

Registered groups of participants upon arrival, handed out badges, and provided motivation for

athletes during relay activities.

*References available upon request.

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