Customer Service Sales

Erin Goldamer

**** ******* ***** ***** ********, MN 55386

612-***-**** ( ****.********@*****.***

OBJECTIVE

To obtain a full time position with Paragon Billing as a Customer Service

Representative, allowing utilization of my strong communication and people

skills as well as my current sales experience to be a positive contributor

to Paragon Billing.

EDUCATION

St. Cloud State University, School of Liberal Arts, B.A.

St. Cloud, MN

Bachelor of Arts in Psychology, Anthropology Minor

September 2009- December 2013

PERSONAL SKILLS/QUALIFICATIONS

. Coming up on 7 years of experience in customer service

. Microsoft Word, Power Point, MS Excel, Internet Research Experience

. Proven verbal and written communication skills

. Driven, self-motivated, organized, fast learner, responsible,

enthusiastic

. Customer focused, solution oriented

. Attentive to detail

WORK EXPERIENCE

April 2014-Present

The Boulder Tap House St. Cloud, MN

-Server/Hostess January 2012-April 2014

. Consistently worked under pressure in high volume situations and

atmosphere

. Promoted and up sold a complete range of products to guests

. Trained multiple servers and staff regarding policies, procedures, and

product knowledge

LSS Crisis Nursery

St. Cloud, MN

-Intern August 2013-

December 2013

. Answered crisis hotline collectively and calmly

. Placed neglected children with appropriate licensed providers quickly

. Assisted with major grant writing

. Organized bimonthly CAN Council meetings

Grizzly's Bar and Grill

St. Cloud, MN

-Server/Hostess July

2011-January 2013

. Assisted in preparing the dining room for upcoming functions

. Maintained contact with kitchen staff, management, serving staff and

customers to make

sure details are handled properly

. Scheduled dining reservation, arrange parties and special services

Jake O'Connor's Public House

Excelsior, MN

-Hostess/Food runner August

2008-August 2011

. Greet and sat all customers in a professional and friendly manner

. Informed management of any special customer request

. Effectively handled many customers at once within a very popular

restaurant

VOLUNTEER/LEADERSHIP EXPERIENCE

Children's Hospitals and Clinics

Volunteer, St. Paul, MN

EduCare St. Joseph School

Volunteer, Waite Park, MN

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