Medical Technologist and Customer Service
Resume:
Candice Boone
Fayetteville, North Carolina 28306
Cell: 512-***-****
Email: *************@*****.***
Objective:
Goal is to obtain a position as a Medical Technologist employing my professional experience and
expertise with your medical laboratory department.
WORK EXPERIENCE
Medical Technologist (June 2014-Current) - Core Laboratory/ Microbiology
Cape Fear Valley Health System, Fayetteville, North Carolina
Shift Lead Tech: Natishia Stringfield
Supervisor: Darlene Hardin
Salary: $40,128.00
Hours per week: 40
Duties: As a MEDICAL TECHNOLOGIST I worked in areas of Hematology, Chemistry, Body Fluid
Analysis, Coagulation, Urinalysis, Microbiology and rapid Immunology. I performed a variety of
moderate to high complex testing in a fast-paced laboratory, utilizing both manual and automated
processes. Performed procedures associated with the identification of human blood constituents, the
study of the coagulation system, and body fluid analysis using complex CBC, coagulation analyzers and
manual counts. I prepared and stained slides for microscopic manual differentials and red blood cell
morphology. I utilized critical judgment in the identification of human blood components, particularly in
white cell differentials.
Independently performed routine and non-routine testing of specimens received in the laboratory
according to established laboratory protocol and procedures. Documented, performed additional testing
and accurately resulted stats, abnormals and other categories of special requests as defined by laboratory
policy that required immediate attention from physician.
Multi-tasked to perform maintenance, calibration and quality control of equipment and instruments as
needed to verify correct instrument operation. Investigated, and reported test results in a timely manner.
Followed laboratory and hospital policy for universal precautions and engaged in regular use of personal
protective equipment to ensure lab compliance with accrediting agencies.
Have professional knowledge of the physiological changes that affect sample stability and test accuracy.
Processed and evaluated specimens for acceptability intended for proper testing. Preformed KOH preps
and identified gram stain organisms. Processed, plated and identified through gram staining preliminary
organisms on positive blood culture bottles.
Medical Laboratory Technician (September 2010- May 2014) - Core Laboratory
Madigan Army Medical Center, Joint Base Lewis-McChord, Washington
Supervisor: Marrell Reeves – 253-***-****
Salary: $27,659.00
Hours per week: 40-45
Duties: As a MEDICAL LABORATORY TECHNICIAN worked 4 years in a clinical laboratory that did
expose me regularly to hazards such as infectious materials, chemicals, and electrical appliances.
Engaged in the regular use of protective clothing and gear such as gloves, safety glasses, face masks, eye
protectors, and biologic safety hoods as required. Worked in a laboratory that required regular and
recurrent standing to perform tests. Occasionally lifted 30/45-pound containers.
Performed routine and specialized procedures in all areas of the laboratory such as blood transfusion,
hematology, coagulation, clinical chemistry, therapeutic drug monitoring, toxicology, blood gases,
serology, urinalysis, body fluids analysis, and microbiology.
Trained new Army laboratory technician students and conducted testing required by external proficiency
testing programs. Selected, performed, evaluated and monitored the performance of non-routine and
specialized tests and procedures. Calibrated, adjusted and maintained applicable laboratory
instrumentation. Participated in introduction, investigation, and implementation of new procedures and
the evaluation of new instruments.
As a MEDICAL LABORATORY TECHNICIAN, skilled in performing a full range of specialized and
non-routine laboratory procedures. Have knowledge of maintaining and troubleshooting laboratory
equipment and instruments. Have the ability to communicate verbally and in writing in a clinical
laboratory.
Skilled in phlebotomy, specimen collection and processing samples. Knowledge of medical laboratory
equipment and instruments. Ability to maintain and troubleshoot laboratory equipment and
instrumentation. Performed daily quality control and calibration as needed. Use of critical thinking skills
in order to resolve problems relating to complex and unique clinical situations
Certified MEDICAL LABORATORY TECHNOLOGIST through the registry of American Medical
Technologists (AMT).
Advanced Individual Army Training Student
August 2009-September 2010
U.S. Army Fort Sam Houston, Texas
Performed on the job training duties in a laboratory environment. Rotated through each section in the
laboratory applying knowledge with application learned from classroom instruction. Trained and operated
on lab specific analyzers, while maintaining and troubleshooting instrumentation.
Army Basic Training Course
May 2009- July 2009
U.S. Army, Fort Jackson South Carolina
Trained to become a soldier while learning Army Core values; (Loyalty, Duty, Respect, Selfless service,
Honor, Personal courage. Given the skills and knowledge to work as a team, leadership skills and what it
takes to successfully complete a task.
Waitress
July 2008- April 2009
Golden Corral, Killeen, Texas
Salary: $2.35 plus tips
Hours per week: 40
Provided excellent customer service to guests. Seated guest and took beverage orders in a timely manner.
Restocked plates, silverware and provided guest with additional flatware and other guest services.
Duties included maintaining the upkeep and appearance of the dining facility. I cleared serving lines of
any debris and excess dirt. I restocked napkins dispensers, salt and pepper shakers and cleaned tables. I
was responsible for sweeping and mopping dining hall floors and heavy trafficked areas. Washed and
sanitized all equipment used in preparation and serving of meals.
Capital One Customer Service Representative
July 2005-July 2008
Convergys, Harker Heights, Texas
Salary: $7.35 per hour
Hours per week: 40 plus overtime
Supervisor: Marlo Vega
Duties as service representative provided quality customer service to Capital One Card holders in
Retention Department. Assisted customers in problem solving and reopening accounts. Maintained and
increased customer longevity by 10%.
Awards
Good Conduct Medal
Army Service Ribbon
National Defense Medal
Global War on Terrorism Service Medal
Education and Training
Thomas Edison State College
Trenton, New Jersey
Awarded:
BACHELOR OF SCIENCE in APPLIED SCIENCE and TECHNOLOGY DEGREE, June 2014
George Washington University
District of Columbia
Awarded:
1. ASSOCIATE IN SCIENCE DEGREE, August 2012
2. CERTIFICATE OF COMPLETION, Health Science Laboratory Technology, January 2011
Central Texas College 2004-2012
Killeen, Texas
Studied: Business Administration and Accounting
Transferred Credits
General H.H. Arnold High School
Wiesbaden Germany 2003
Awarded: High School Diploma
Memberships/ Certifications
Certificate in American Medical Technologist (AMT)
Medical Laboratory Technologists (MLT)
Member: 2589386 Expires: 12-01-2015
Registered for Medical Technologist certification through American Medical Technologist MT July 2014
References are available upon request.
Contact this candidate