Customer Service Sales

Bryan J. Baksh

***** **** ******* **. * Tampa, Florida 33558

Cell: 813-***-**** Email: *****.*****@*****.***

OBJECTIVE:

To obtain a position with a company where I can best utilize my abilities to carry out my

employer’s mission statement and increase profit margins, as well as enhance my knowledge and

further my career.

KEY SKILLS:

Customer Service Negotiation & Sales

Analytical Thinking Organization & Prioritization

Prioritization Quick Learning Abilities

Communication Self Motivation

Relationship Building Teamwork Driven

Time Management General Troubleshooting

EXPERIENCE:

Marchello’s Pizzeria & Restaurant 2014 to Present

Driver/Meal Prep Tampa, Florida

• Efficiently and effectively deliver food orders to customers that place orders on the phone

or on-line ensuring fully accuracy and satisfaction with the delivery.

• Utilizing exceptional customer service and communication skills with every delivery,

while building customer rapport.

• Effective cash management to ensure exchange with customer is accurate and

exceptional.

• Ensure proper organization of dispatch tickets at the end of every shift to comply with

company standards.

• Food preparation for various types of food, cutting/rolling dough, slicing various meats

and cheeses, dicing fruits and vegetables to produce excellent food quality and

presentation.

• Assist the team with unloading delivery trucks, general store cleaning, including

dishwashing.

T-Mobile 2012 to 2014

Sales Associate Tampa, Florida

• Assisted customers with all aspects of their wireless requirements including sales &

troubleshooting, activations, and upgrades while providing outstanding customer service

with every opportunity.

• Strong listening and verbal communication skills exhibited.

• Demonstrated abilities in cash-handling and Point of Sale transactions.

Bryan J. Baksh

• Engaged in making outbound calls to generate interest with in store sales and promotions.

• Trouble-shooted customer issues on inbound calls and effectively resolved the issue.

• Responsible for providing an exceptional in-store customer service experience through

proactively engaging with and working to make the customer satisfied in every

interaction.

• Possess strong interpersonal and communication skills, which are necessary to establish a

successful selling relationship with customers. Maintained an ability to continually

develop personal selling skills and product knowledge.

• Strong ability to engage and interact with people and be driven by sales goals.

• Extensive product knowledge and web based training expertise on various wireless

devices for Samsung, Apple, Nokia and other leading brands.

Sports Authority 2011 to 2012

Sales Associate / Nike Room Merchandiser Tampa, Florida

• Provided personalized service to customers to enhance their shopping experience by way

of listening to the customer needs, then providing creative solutions and innovative

fashion ideas.

• Exemplary customer service and sales skills utilized to meet required monthly sales

quotas.

• Organized and maintained Nike inventory area to comply with company standards.

• Extensive product knowledge of the store inventory.

Anika Labs 2006 to 2010

Customer Service / Warehouse Assistant Tampa, Florida

• Handled and processed bills of lading, invoices, and purchase orders efficiently and

accurately.

• Procured shipping of personal care products to various companies like Wal-Mart and

others.

• Obtained and analyzed customer feedback to better improve overall store quality.

• Collaborated with team to research and present projects to managers.

• Data Entry, filing, and basic clerical duties.

EDUCATION:

Hillsborough Community College Tampa, Florida 2010

University of North Florida Jacksonville, Florida 2009 to 2010

Vivian Gaither High School Tampa, Florida 2005 to 2009

PROFICIENCY:

• Microsoft Office Suite; Outlook, Word, Excel, and Power Point

Bryan J. Baksh

Activities: Working out, basketball, fishing and various other outdoor sports

Contact this candidate